Baylor Scott & White Urgent Care+ Plano
Urgent Care • Plano, TX
Clinic Type
Urgent Care
Address
Urgent Care+ Plano, Alma Drive near West Parker Road, Plano, TX
Phone
+1 888-381-4858
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Opening Hours
8 a.m. – (not fully specified in excerpt)
Telehealth
Yes — MyBSWHealth virtual urgent care available; virtual doctor visits and eVisits
Emergency Care
Connections to full-service ER at Baylor Scott & White Medical Center – Plano
Services Offered
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Insurance & Payment
Insurance listings are subject to change; verify coverage before visit.
Self-pay, Insurance billed at visit, MyBSWHealth payments online
Languages Spoken
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FAQs
How can I schedule an appointment?
Appointments can be scheduled online via MyBSWHealth; walk-ins are welcome.
Is there a virtual urgent care option?
Yes—virtual urgent care is available 24/7 with face-to-face visits or eVisits.
What insurance plans are accepted?
NextCare accepts all major insurance plans; verify your plan by calling 1.888.381.4858.
What are the clinic hours?
Mon–Sun 8:00am–8:00pm (closing times vary on weekends; see hours above).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Solv Health: 4.7 out of 5 stars
- UrgentCareMap: 4.4 out of 5 stars (1,325 reviews)
Patients praise
- easy and efficient online appointment scheduling
- friendly and compassionate nursing and concierge staff
- thorough and professional care from specific providers
- quick turnaround for minor injuries and routine issues
Common complaints
- reports of incorrect or missed diagnoses
- frustration with prescription processing and follow-up communication
- inconsistent staff friendliness and professionalism at the front desk
- complaints about long wait times
- difficulty with billing or administrative tasks like detailed receipts
"Scheduling was super easy. I was able to be seen pretty soon. The staff was really nice and friendly. It was an unpleasant issue to deal with, but the staff was pretty good with making the discomfort feel not as big."
— Solv Health review"Extremely frustrated. The provider stated she would send in a prescription for antibiotics and failed to do so. Now they are telling me there's nothing they can do because she doesn't return to..."
— MapQuest/Yahoo reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BSW Urgent Care opens on LBJ, Midway - Preston Hollow — Dec 10, 2025
- Baylor Scott & White Expanding Urgent and Emergency Access - Journal of Urgent Care Medicine — Mar 15, 2026
- QuickAid Urgent Care opens on Plano, Frisco border | Community Impact — Feb 13, 2026
- Baylor Scott & White Medical Center – Plano: Trusted Breast Imaging Care Close to Home - Plano Magazine — Oct 23, 2025
- Dr. Rick Waldo, MD - Internist in Plano, TX | Healthgrades — Apr 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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