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About

Summary: - Baylor Heart & Vascular Center LLP is a Baylor Scott & White heart and vascular hospital in North Texas, with a focus on cardiovascular disease and heart conditions, plus related primary care and family medicine services. - The facility operates two Dallas locations, including 621 N Hall St (HQ) and 2001 Bryan St, Dallas, TX 75201. - Not a Plano, TX site itself, but part of the Baylor Scott & White network offering specialized heart and vascular care within the Dallas area. - Contact: main numbers 469-843-8500, 214-820-0600, or 817-926-2544. - Company details: private, active status, revenue around $4.0M, 1 employee listed in records. - Categories: heart conditions, cardiovascular disease, hospital, primary care, family medicine. If you specifically need heart and vascular care in Plano, TX, this page references Baylor Scott & White’s broader network in Dallas and North Texas; for Plano locations, you may want to search for Baylor Scott & White Health Plano or nearby Plano heart & vascular clinics.

Clinic Type

Vascular Surgery

Address

4708 Alliance Blvd Pavilion I, Ste 540, Plano, TX

Phone

469.800.4540

Email

kayci.prince@bswhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Cardiac rehabilitation
  • Cardiothoracic surgery
  • Diagnostic testing
  • Electrophysiology
  • Heart transplant
  • Interventional cardiology
  • Vascular surgery
  • Ventricular assist devices (VAD)

Team

  • Baylor Scott & White Cardiac Surgery Specialists - Plano — Clinic / Cardiac surgery specialists

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.6/5 (71 reviews)
  • Momentary (CMS HCAHPS summary via Momentary Labs): 4.0/5 overall hospital rating (4-star) (1,845 completed patient surveys)
  • Vitals: 4.8 (rating shown on page) (not clearly stated on provided snippet)
  • HospitalStats.org: Overall Patient Rating: VERY GOOD (not clearly stated on provided snippet)

Patients praise

  • Strong nurse communication and effective staff communication
  • Cleanliness and quiet rooms/facility conditions
  • Patients report being seen and treated promptly (timely care)
  • Positive experiences with caring, welcoming staff and supportive environment during heart/vascular procedures

Common complaints

  • Negative patient experiences reported, including dissatisfaction with ER/hypertension treatment decisions and staff attitude
  • Some variance in ratings across platforms (e.g., lower Yelp score versus higher CMS/HCAHPS-derived satisfaction)

"“From the [surgeon], nurse, PA, to the patient transporter, the care was diligent and around the clock!”"

Yelp review excerpt for Baylor Scott & White The Heart Hospital - Plano

"“I was sent to the ER by my doctor with dangerous hypertension… they… said the hospital could provide treatment… [but] they don't treat hypertension… So after 7 hours… we were sent home… horrible experience made worse by their attitude.”"

LocalityBiz review excerpt for Baylor Scott & White The Heart Hospital - Plano

"“Here for 3rd Procedure for my husband's Vascular problems… They always take good care of him.”"

drracheleidelman.com page quoting patient experiences about Baylor Scott & White The Heart Hospital - Plano

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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