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Home | Behavioral Health Services North | Mental Health ...

Behavioral Health • Plattsburgh, NY • Since 1874 • 3 regions with multiple sites (Plattsburgh, Queensbury, Hudson Falls) locations

About

Behavioral Health Services North (BHSN) is a nonprofit mental health and addiction recovery provider founded in 1874 and based in Plattsburgh, NY. It offers integrated, whole-person care across services such as mental health care, addiction treatment, youth and family programs, residential care, social services, and telemedicine. BHSN operates 11 offices across northern New York, with its headquarters in Plattsburgh, and serves individuals of all ages, including school-based mental health, eldercare, caregiving support, and workplace/organizational development. The organization employs about 167 staff and reports annual revenue around $7.6 million. Contact: 518-563-8206. Website: bhsn.org.

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Clinic Type

Behavioral Health

Address

Plattsburgh Region: 2155 State Route 22B, Morrisonville, NY 12962; Queensbury Region: 25 Willowbrook Road, Queensbury, NY 12804; Hudson Falls Region: 340 Main Street, Hudson Falls, NY 12839

Phone

518.563.8000; tel:518.926.7100; tel:518.926.7200

Email

bhsn@bhsn.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.bhsn.org/

Telehealth

telemental health

Emergency Care

Crisis care

Services Offered

Behavioral health
human services programs
centers for wellbeing
centers for recovery
pharmacy services
addiction recovery
counseling and wellness
community supports
residential services
youth services
adult services
child and family services
telemental health
MHp (medically supervised)
crisis care

Insurance & Payment

—

Languages Spoken

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Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 3.7 out of 5 stars

Patients praise

Some clients find staff helpful or have had semi-okay experiences with therapy

Common complaints

Difficulty reaching staff by phone and long hold times
Unprofessional, unpleasant, or inadequate staff interactions
Perceived lack of empathy from providers
Concerns regarding medication management and client advocacy
Unilateral scheduling of appointments without client involvement

"Getting someone on the phone is like winning the lottery. Prepare to be on hold for 20 mins. even if you have a basic question."

— FindRecoveryCenter.com (user review)

"This place is like a slaughter house. They don't care about the client at all.I highly recommend you find another place for your psychiatric care if at all possible."

— FindRecoveryCenter.com (user review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].