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About

Summary: - UVM Health - Champlain Valley Physicians Hospital (CVPH) is a nonprofit, 341-bed community hospital in Plattsburgh, NY, part of the University of Vermont Health Network. - It serves northern New York with comprehensive care, including cancer, cardiac, orthopedic, and robotic surgery. The hospital sees over 12,000 inpatient admissions annually. - CVPH employs more than 2,500 staff and has a medical staff of over 150 physicians. - Location: 75 Beekman Street, Plattsburgh, NY 12901 (HQ), United States. - Online: uvmhealth.org/cvph. LinkedIn: /uvmhealth-champlain-valley-physicians-hospital. If you’re looking for information on a Family Medicine Center specifically at CVPH in Plattsburgh, CVPH is the broader hospital system; you may want to search for “Family Medicine Center CVPH Plattsburgh” or check the CVPH website for their family medicine/primary care clinics and physician directories.

Clinic Type

Internal Medicine

Address

901 Stonehedge? (not fully provided in text); located in downtown Plattsburgh, NY

Phone

518-314-3939

Email

clinicaltrials@uvm.edu

Opening Hours

Sunday: Closed Monday: 8 am - 4:30 pm Tuesday: 8 am - 4:30 pm Wednesday: 8 am - 4:30 pm Thursday: 8 am - 4:30 pm Friday: 8 am - 4:30 pm Saturday: 8 am - 12 pm

Telehealth

Available

Emergency Care

24-hour intervention for existing patients when ill

Services Offered

  • Wellness visits
  • Same-day sick visits
  • “Welcome to Medicare” exams
  • Adult and geriatric medicine
  • Pediatrics
  • Gynecology
  • Infectious disease services
  • Psychiatry and mental health services
  • Management of chronic problems
  • Treatment of urgent or acute medical issues
  • 24-hour intervention for existing patients when ill
  • Infectious disease clinic (ID) for HIV and hepatitis C
  • Travel clinic
  • Mental health counseling in collaboration with Clinton County Mental Health
  • Primary care (internal medicine) practices as NCQA-certified Patient-Centered Medical Homes

Insurance & Payment

  • Aetna
  • Aither (formerly Resolve) / St. Regis Mohawk Tribal Health (Medicare)
  • Anthem (formerly Empire Blue Cross Blue Shield)
  • Capital District Physicians' Health Plan (CDPHP)
  • Capital District Physicians' Healthcare Network (CDPHN)
  • Carelon (formerly Beacon) (excludes Commercial HMO, Medicare Advantage, and Managed Medicaid)
  • CHAMPVA
  • Cigna (as part of MVP Strategic Alliance)
  • Cigna UVMH Medical Plan
  • Coventry Health Care / First Health
  • Emblem Health - GHI Family Health
  • Excellus Blue Cross Blue Shield
  • Fidelis (New York Quality Healthcare Corporation) (excludes NY Health Benefit Exchange products)
  • Harvard Pilgrim Health Care (excludes NH Health Benefit Exchange, Medicare Advantage, and Managed Medicaid)
  • Highmark Northeastern New York (Highmark NENY) (formerly BSNENY)
  • Humana / Choice Care Network
  • MagnaCare
  • Managed Physical Network (MPN)
  • Medicaid (VT and NY)*
  • Medicare*
  • Multiplan / Private HealthCare Systems (PHCS) / Beech Street
  • MVP
  • Three Rivers Provider Network
  • TriCare for Life – Skilled Nursing Facility
  • TriCare Humana Military (excludes Humana Behavioral Health)
  • TriCare Martin's Point Health Care (excludes Behavioral Health)

Please note: list reflects insurers contracted with Champlain Valley Physicians Hospital; participation for specific plans may vary. Verify with insurer or call for confirmation.

Insurance, Cash, Credit Card, Check

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals / Aggregated online reviews: 2.7/5 (Not explicitly stated total count (based on multiple platforms))

Patients praise

  • Some patients highly praise specific physicians (e.g., Dr. Cabrera)
  • Appreciation for the cleanliness and pleasant environment of the facility
  • High utility of the MyChart portal for appointment scheduling, medication refills, and viewing test results
  • Efficiency in receiving test results and notifications for earlier appointment openings

Common complaints

  • Communication issues, including difficulty reaching the office and lack of staff coordination
  • Delays in receiving medication and long wait times for appointments
  • Perception of being treated like "dollar signs" rather than patients
  • Concerns about responsiveness to referrals and perceived condescension from some providers
  • Scheduling instability and last-minute cancellations of appointments

"Will not be going back. Nothing but problems from checking out to getting medications. Seems like no one is on the same page. Very unprofessional."

Patient review (LocalityBiz)

"If you're lucky enough to get Dr. Cabrera, you're set for life. She covers everything! The place is very clean. The air is pleasant. Staff is nice. MyChart is extremely useful."

Patient review (BeautiHost/Google)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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