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About

UVM Health - Champlain Valley Physicians Hospital (CVPH) in Plattsburgh, NY, is a nonprofit, 341-bed community hospital with a long history (100+ years) and a large regional role. It employs over 2,500 staff and features a medical staff of more than 150 physicians. CVPH offers comprehensive rehabilitation services as part of its broad care mix, including inpatient and outpatient orthopedic, cardiac, cancer, and surgical care (including robotic surgery). The hospital emphasizes high-quality, specialized care within a community hospital setting and operates under the umbrella of the University of Vermont Health Network. Key leadership and operational contacts cover rehabilitation services and overall facility administration.

Clinic Type

Physical Therapy

Address

210 Cornelia Street, Suite 101, Plattsburgh, NY 12901-2318

Phone

518-562-4616

Email

clinicaltrials@uvm.edu

Opening Hours

Not specified on page

Telehealth

Not specified

Services Offered

  • Rehabilitation Therapy
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • Vestibular Rehabilitation
  • Lymphedema Therapy
  • Pelvic Floor Therapy
  • Hand/Wrist/Elbow Therapy
  • Spinal Cord Rehabilitation
  • Sports Rehabilitation

Technology & Equipment

  • Leading-edge equipment for rehabilitation
  • Latest treatment approaches

Team

  • Team of Experts, Not specified — Rehabilitation Therapy Team

Insurance & Payment

  • Champlain Valley Physicians Hospital participates with all major companies offering insurance in the region
  • Aetna
  • Aither (formerly Resolve) / St. Regis Mohawk Tribal Health (Medicare)
  • Beacon (Value Options) (excludes Commercial HMO, Medicare Advantage, and Managed Medicaid)
  • Capital District Physicians' Health Plan (CDPHP)
  • Capital District Physicians' Healthcare Network (CDPHN)
  • CHAMPVA
  • Cigna
  • Coventry / First Health / Aetna (excludes HMO, EPO or QPOS)
  • Emblem Health - GHI Family Health
  • Empire Blue Cross Blue Shield
  • Excellus Blue Cross Blue Shield
  • Fidelis (New York Quality Healthcare Corporation) (excludes Exchange products)
  • GEHA - The Affordable Network
  • Harvard Pilgrim Health Care (excludes NH Health Benefit Exchange, Medicare Advantage, and Managed Medicaid)
  • Highmark Northeastern New York (Highmark NENY) (formerly BSNENY)
  • Humana / Choice Care Network
  • MagnaCare
  • Managed Physical Network (MPN)
  • Medicaid (VT and NY)
  • Medicare
  • Multiplan / Private HealthCare Systems (PHCS) / Beech Street
  • Three Rivers Provider Network
  • TriCare for Life –Skilled Nursing Facility
  • TriCare Humana Military (excludes Humana Behavioral Health)
  • TriCare Martin's Point Health Care (excludes Behavioral Health)
  • United Behavioral Health/Optum
  • United HealthCare
  • United HealthCare –The Empire Plan
  • Veteran's Administration Community Care Network (VA CCN) (United HealthCare)

Please note: The below is a list of insurers contracted with Champlain Valley Physicians Hospital, but it does not guarantee participation of your specific insurance plan or coverage of your planned service. Contact insurer to determine benefit coverage.

Co-pay at visit, Insurance billing, Cash/Check (if accepted by facility), Credit/Debit (as accepted), Insurance, Pay a Bill (online/bill payment portal)

Languages Spoken

  • English

Pricing

  • Insurance-based pricing; last updated 11/15/24

Current Offers

New patient information

FAQs

What should I bring to my first visit?

For your first visit, please bring your insurance card, the referral from your physician, your co-pay and any other pertinent medical information you might have. If you will be receiving therapy for your hip, knee or lower leg, it is recommended that you bring a pair of shorts to change into.

What do I need to schedule an appointment?

Call our office to schedule your appointment. When you call, one of our team members will happily make arrangements for your first visit.

Are you accepting new patients?

Yes, accepting New Patients.

What are the clinic hours?

Sunday: Closed; Monday–Friday: 6:30 am - 5 pm; Saturday: Closed

Awards & Accreditations

  • Last updated: 11/15/24

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • US News & World Report: 3 out of 5
  • Champlain Valley Physicians Hospital Medical Center (aggregate): 2.5/5 (3 reviews)

Patients praise

  • Availability of comprehensive, multidisciplinary rehabilitation services
  • Some positive recognition of individual medical practitioners
  • Modern facility infrastructure

Common complaints

  • Long waiting times in emergency and outpatient services
  • Reports of unprofessional or rude staff behavior
  • Concerns regarding facility cleanliness and maintenance
  • Allegations of poor communication and discharge planning failures
  • Dissatisfaction with hospital management and administrative policies

"This is a poorly run hospital... Even the ER is probably the absolute worst in the north country."

Yelp

"The ER staff are repeatedly described as rude, unprofessional, and lacking compassion, with some HIPAA violations noted. Patients report extreme, multi-hour waiting times with little to no updates or care."

seniors.fyi

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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