Home | Behavioral Health Services North | Mental Health ...
Psychiatry • Plattsburgh, NY • Since 1874
About
Behavioral Health Services North (BHSN) is a nonprofit mental health and addiction recovery organization founded in 1874 and based in Plattsburgh, NY, with 11 offices across northern New York. They provide integrated, whole-person care including mental health services, addiction recovery, youth and family programs, social services, residential care, telehealth, school-based mental health, care management, and vocational/eldercare supports. BHSN operates privately with about 167 employees and annual revenue around $7.6M. They serve the northern New York region (and have presence noted in Nepal and Spain) and offer services such as telemedicine, EAP, supported housing, and workplace/organizational development. Main contact: 518-563-8206.
Clinic Type
Psychiatry
Address
22 U.S. Oval - Suite 218, Plattsburgh, NY 12903, US
Phone
518-563-8000; 518-926-7100; 518-926-7200
bhsn@bhsn.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Cash, Credit/debit, Insurance
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye / Google: 3.7 out of 5 stars (151 reviews (aggregated on Birdeye))
- Glassdoor: 3.6 out of 5 stars (employee reviews) (~80 reviews)
- Charity Navigator: Four-Star Charity (96% score) (N/A)
Patients praise
- Some staff reported as helpful and friendly
Common complaints
- Difficulties reaching staff via telephone
- Long wait times on hold
- Concerns regarding professionalism and empathy of some staff/therapists
- Perceived lack of care for clients or poor communication from providers
"Getting someone on the phone is like winning the lottery. Prepare to be on hold for 20 mins. even if you have a basic question."
— User review via Birdeye/Google"Most of the staff are inadequate at their jobs. Many mental health providers lack empathy and/or allow their egos to become involved with their treatment of clients."
— User review via BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Adult Services | Behavioral Health Services North — Jan 28, 2026
- Frequently Asked Questions | Behavioral Health Services North — Jan 30, 2026
- Residential Services | Behavioral Health Searvices North — Jan 28, 2026
- Behavioral Health Services North (BHSN) — Jul 1, 2026
- BHSN Awarded Nearly $3 Million to Bridge Recovery and Employment — Mar 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Plattsburgh
Summary: - UVM Health - Champlain Valley Physicians Hospital (CVPH) is a nonprofit, 341-bed community hospital in Plattsburgh, NY, part of the University of Vermont Health Network. - It serves northern New York with over 12,000 inpatient admissions annually and more than 2,500 employees across the network. - The hospital is a regional center for cancer care, cardiac care, and surgery (including orthopedic and robotic surgery), offering comprehensive inpatient services beyond a typical community hospital. - Relevant roles and departments include inpatient and perioperative care (OR, radiology, lab), oncology, and nursing/advanced practice positions (e.g., RN, NP/PA, LPN, surgical tech). - Inpatient Psychiatry-specific programs or units are not explicitly listed in the provided data; CVPH is described as a broad acute care hospital with oncology, cardiac, and surgical focus. - Location: 75 Beekman Street, Plattsburgh, NY 12901 (HQ), United States.
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