Locations | Regional West Health Services
Laboratory Services • Plattsmouth, NE • Since 1924
About
Summary: - Regional West Health Services (nonprofit) operates Regional West Medical Center, a regional hospital network based in Scottsbluff, Nebraska. - Main campus: 4021 Ave. B, Scottsbluff, NE 69361. Provides emergency, trauma (Level II), stroke, transfer, specialty care, and a broad range of primary and urgent care services. - Founded in 1924; headquarters in Scottsbluff with presence in India; two U.S. offices listed (HQ and Scottsbluff location). - Key facts: 188 beds, helipad, opened 1924, former names include West Nebraska General Hospital and West Nebraska Methodist Hospital. - Not specifically listed for Plattsmouth or a separate Plattsmouth location in the provided data. The available locations are in Scottsbluff, Nebraska. If you’re seeking a Regional West location specifically in Plattsmouth, this source does not show a Plattsmouth site.
Clinic Type
Laboratory Services
Address
Regional West Medical Plaza South, 3911 Ave. B, Scottsbluff, NE 69361
Phone
308-630-2115
FAST@rwhs.org
Opening Hours
Monday through Friday 7 a.m. to 5:30 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the lab service hours for Medical Plaza South?
Monday through Friday 7 a.m. to 5:30 p.m.
Where is Regional West Laboratory Services located?
Regional West Medical Center 4021 Avenue B Scottsbluff, NE 69361
Is there a self-scheduling option for blood work?
Yes—patients can self-schedule appointments in MyChart, Regional West’s patient portal.
How do I check in for a lab appointment at Medical Plaza South?
Check in at registration desk number one.
Is there walk-in service for laboratory at this location?
Yes, walk-in service is offered at Medical Plaza South.
What is MyChart used for in relation to labs?
MyChart is used to schedule, login, view, and manage lab orders and appointments.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 2.8 out of 5 stars (35 reviews)
- Trustburn: 1.4 out of 5 stars (9 reviews)
Patients praise
- Some patients report phenomenal care, particularly in intensive care units (ICU).
- Appreciation for compassionate nursing and medical staff who are accommodating to families.
- Positive experiences with specific surgeons and respiratory/physical therapy teams.
Common complaints
- Difficulties with the billing department and customer service, including long wait times to speak with staff, billing errors, and unprofessional conduct.
- Concerns regarding ER wait times.
"My husband was admitted into the ICU... The care we received was phenomenal... There were several standout nurses... They took such great care of my husband, as if they were caring for their own family – it meant everything to us."
— Regional West Health Services Official Website"However, there billing department and customer service are the worst group of people I have ever dealt with. Incompetent, rude, and unprofessional... I estimate that my wife and I spend at least 40 hours a year on the phone with Regional West trying to give them our money."
— TrustburnSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Hospital Roster - DHHS — Jun 15, 2026
- Comprehensive, patient-centered care at Plattsmouth Health Center | Nebraska Medicine Omaha, NE — Dec 15, 2025
- Regional West selling assets of RCI, Inc. to Connecticut company — Nov 4, 2025
- Regional West Physicians Clinic-Oncology opens standalone clinic | Nebraska Panhandle — Nov 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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