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About

Beth Israel Deaconess Hospital–Plymouth (BID-Plymouth) is a nonprofit community hospital in Plymouth, Massachusetts, offering urgent and primary care services. It serves the South Shore and gateway to Cape Cod, with convenient access near Route 3 Exit 5. BID-Plymouth is part of the Beth Israel Deaconess Medical Center system and provides emergency care, primary care, and other hospital services. The Plymouth campus is one of two U.S. locations (Plymouth, MA, and Plymouth, Minnesota) operated by BID-Plymouth. Main contacts: multiple local phone numbers available; main campus location at 275 Sandwich St, Plymouth, MA 02360.

Clinic Type

Emergency Care

Address

8 Commerce Boulevard, Middleborough, MA 02346

Phone

774-373-8630

Email

ethicssupportcommittee@bidplymouth.org

Opening Hours

Monday – Friday: 8:00 am to 7:00 pm; Saturday: Closed (Temporarily); Sunday: 8:00 am to 4:00 pm

Emergency Care

For life-threatening emergencies, call 911 or go to the nearest emergency department

Services Offered

  • Urgent Care
  • Walk-In Care
  • Emergency care alternatives
  • On-site X-rays
  • Medical lab
  • Electronic access to medical records
  • In-house care with external referrals as needed
  • Online tool to reserve your spot
  • Board certified emergency medicine physicians
  • Emergency department coordination as needed

Technology & Equipment

  • X-ray
  • Medical laboratory
  • Electronic medical records access
  • Online reservation tool

Team

  • Beth Israel Lahey Health Urgent Care –Middleborough, Board Certified in Emergency Medicine — Board Certified Providers in Emergency Medicine

Insurance & Payment

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Languages Spoken

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FAQs

What illnesses and injuries are treated at urgent care?

The center treats many non-emergency illnesses and injuries, including abdominal pain, accident- and fall-related injuries, back problems, breathing difficulties/asthma, broken bones, cellulitis, cough and sore throat, cuts requiring stitches, migraines, urinary tract infections, vomiting, and more.

Do I need an appointment for urgent care?

No appointment or referral is needed — you can walk in or use our online tool to reserve your spot and join the line from home.

Who provides care at the urgent care site?

Board-certified emergency medicine physicians and emergency medicine nurses who also work in Beth Israel Lahey Health emergency departments.

Is the online reservation the same as an appointment?

Online reservations are not appointments. The goal is to see and treat patients as quickly as possible, but conditions may require attention right away and treatment may not be in the arrival order.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 67% recommendation rate
  • Medicare Care Compare: 78% of patients reported doctors always communicated well (vs 80% national/MA average)

Patients praise

  • Compassionate and friendly care staff (nurses/doctors)
  • Professional and knowledgeable medical expertise
  • Convenient location and environment for some patients
  • Effective follow-up care mentioned by some reviewers

Common complaints

  • Long wait times in emergency/urgent care settings
  • Cleanliness concerns in specific areas
  • Mixed feedback on staff communication and attentiveness

"The staff was amazing — every single person I interacted with was friendly, professional, and genuinely caring. You don’t always find that level of kindness and attentiveness in healthcare."

— LocalityBiz user review

"Worst medical experience of my life in the ER. 8 hours of sitting around to see the doctor for 2 minutes ... Felt filthy, was filthy."

— Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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