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About

Mid-State Health Center is a nonprofit, Federally Qualified Health Center serving the Plymouth and Bristol, New Hampshire region. Established in 1998, it provides primary care and a range of supportive services across two facilities (Bristol and Plymouth). Services include internal and family medicine, pediatrics, behavioral health, recovery services, dental, imaging, aquatic therapy, teen clinic, and childcare. It operates as a Level 3 Patient-Centered Medical Home and emphasizes access to care regardless of ability to pay. Headquarters are in Plymouth, NH, with a total of about 51 employees and annual revenue around $5.2 million. Main contact: info@midstatehealth.org; main phone: (603) 536-4000. Addresses include 101 Boulder Point Drive, Plymouth (HQ), and 100 Robie Road, Bristol.

Clinic Type

Family Medicine

Address

101 Boulder Point Drive, Suite1, Plymouth, NH 03264, US

Phone

603-536-4000

Email

info@midstatehealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.1 out of 5 stars (112 reviews (aggregated))
  • FindMentalHealthFacilities.org: 3.9 out of 5 stars (71 reviews)
  • Facebook: 86% recommendation rate (38 reviews)

Patients praise

  • Caring, attentive, and responsive medical/clinical staff
  • Appreciation for the mental health and behavioral health programs
  • Friendly and pleasant reception experience for some patients
  • Effective communication and care coordination for specialty referrals by some providers
  • Satisfactory experiences with occupational therapy and routine procedures like blood work

Common complaints

  • Difficulty reaching staff by phone and scheduling/rescheduling appointments
  • Reports of administrative issues, including billing and paperwork delays
  • Concerns regarding consistency of primary care providers and staff turnover
  • Some reports of perceived lack of compassion or rude behavior by administrative staff
  • Specific complaints regarding communication failures resulting in service delays or denied insurance claims

"I feel that my doctors care about me and take the time to listen to my needs and concerns. They have without hesitation referred me outside of their establishment for specialty care and followed up to see how I made out. That is not typical of doctors offices I have worked with in the past."

Birdeye Review

"Appointments repeatedly are canceled or scheduled incorrectly. The practitioners are good but the rest of the staff are unbelievably inept."

FindMentalHealthFacilities.org Review

"HORRIBLE primary care. You guys could at least PRETEND to care about your patients. I ended up in the hospital with blood clots because my PCP kept getting changed without my knowledge."

LocalityBiz Review (regarding patient experience)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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