Beth Israel Deaconess Hospital–Plymouth
Hospital Services • Plymouth, MA • Multiple listed labs/locations at 275 Sandwich Street Plymouth, MA 02360 and other addresses locations
About
Beth Israel Deaconess Hospital–Plymouth (BID-Plymouth) is a nonprofit community hospital in Plymouth, Massachusetts. It offers a full range of services including primary care and emergency care, serving Plymouth and the South Shore with Gateway to Cape Cod access. BID-Plymouth is part of the Beth Israel Deaconess Medical Center family and is located at 275 Sandwich Street, Plymouth, MA 02360 (with a second US office in Plymouth, Minnesota). Contact: main line 508-746-2000.
Clinic Type
Hospital Services
Address
275 Sandwich Street Plymouth, MA 02360
Phone
508-746-2000
kmurra11@bilh.org
Opening Hours
Mon-Sun 24 hours (Emergency Care open 24 hours; other locations show varying hours listed in locations section)
Website
Emergency Care
Available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does BID Plymouth offer?
From regular check-ins and screenings to emergent situations, BID Plymouth offers personalized care for a healthier you, including urgent care and emergency care.
Where is BID Plymouth located?
275 Sandwich Street Plymouth, MA 02360
How can I get care at BID Plymouth?
Get Care section provides access to care options and scheduling information.
How do I pay a bill or access the patient portal?
Pay a Bill and Go to Patient Portal options are available via the site.
How do I find a doctor?
Find a Doctor option is available on the site.
What are the contact details for BID Plymouth locations and labs?
Locations and lab contact details are listed under Our Locations and specific lab entries.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Homefacts (Patient Survey): Overall Hospital Rating: 67
- Medicare.gov Care Compare (HCAHPS star ratings): HCAHPS star ratings used for patient experience (star ratings described)
- Healthgrades: 67% Patient Experience Rating (equal to the national average)
- US News (recommendation metric): 85% of patients willing to recommend
- MedicareList (Patients' Experience Survey): Willingness to Recommend: 70% definitely recommend; 26% probably recommend
- Yelp: Not provided in snippet (individual review present) (Not provided in snippet)
Patients praise
- Staff/nurse and doctor communication rated well in patient survey-style metrics
- High reported discharge information and willingness-to-recommend measures
- Some reviews describe very positive bedside experience
Common complaints
- Complaints about poor bedside manners / call-light responsiveness
- Reports of disorganization, cleanliness issues, and difficulty getting mobility/toilet accessibility needs met
- A review describes coercive/forced-care handling leading to worsening condition and psychological distress
"“Their bedside manners are terrible. Call light time was shocking…”"
— localitybiz.com review excerpt"“As a result of how my distress and refusal of forced care were handled… my condition significantly worsened rather than improved.”"
— localitybiz.com review excerpt"“I had an absolutely outstanding experience at Beth Israel Deaconess Hospital in Plymouth. From start to finish, everything…”"
— localitybiz.com review excerptSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BID Plymouth Named a 2025-2026 Best Hospital by U.S. News & World Report | Beth Israel Deaconess Hospital–Plymouth — Jul 29, 2025
- BID Plymouth Advances State-of-the-Art Robotic Surgery | Beth Israel Deaconess Hospital–Plymouth — Apr 17, 2026
- Coughlin stepping down as Beth Israel Deaconess Plymouth president - Plymouth Independent — Nov 21, 2025
- Hospital to spend $3.6 million on community health programs - Plymouth Independent — Jul 15, 2025
- 2 South Shore hospitals some of best in the state, new report says — Sep 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
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