Laboratory Services - South Shore Hospital
Laboratory Services • Plymouth, MA • Since 1922 • 8+ locations listed (Weymouth, Hingham, Kingston, Norwell, Quincy, Plymouth, Whitman, plus others) locations
About
South Shore Health is a not-for-profit health system in Southeastern Massachusetts, offering a full continuum of care including hospital, primary and specialty care, surgical services, home health, and prevention/ wellness programs. It is the largest independent system in the region and operates South Shore Hospital (Plymouth), South Shore Medical Center, South Shore VNA, Health Express, and related foundations. The system partners with academic medical centers in Boston to provide advanced care.
Clinic Type
Laboratory Services
Address
55 Fogg Road, South Weymouth, MA 02190; 2 Pond Park Road, Hingham, MA 02043; 5 Tarkiln Road, Kingston, MA 02364-1250; 143 Longwater Drive, Norwell, MA 02061; 1495 Hancock Street, Quincy, MA 02169; 118 Long Pond Road, Suite 200, Plymouth, MA 02360; 51 Performance Drive, Entry 2, Weymouth, MA 02189; 689 Bedford Street, Whitman, MA 02382
Phone
(multiple locations) 781-624-4231 (Weymouth); 781-624-2831 (Hingham); 781-878-5200 (Norwell); 781-624-8800 Main Line; other locations vary
patientexperience@southshorehealth.org
Opening Hours
Mon-Fri 7:30 AM–5:00 PM; some locations have varying hours listed (e.g., Weymouth 7:00 AM–3:15 PM; Hingham 7:00 AM–4:45 PM/3:00 PM; Kingston 7:30 AM–5:00 PM; Norwell 7:30 AM–5:00 PM; Quincy 7:30 AM–5:00 PM; Plymouth 7:30 AM–5:00 PM; Whitman 7:30 AM–5:00 PM)
Services Offered
Insurance & Payment
Not specified per location; patients should verify with the site.
Billing Insurance, Self-pay, Credit/Debit
Languages Spoken
FAQs
Who can get lab work done?
All ages are welcome. All patients must register in-person for lab work with Patient Access, located near the lobby by the concierge team, prior to arrival.
Do I need an appointment?
No appointment required at some locations; verify status of lab orders prior to arrival.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Leapfrog Group (Outpatient Surgery): 91% top box score for overall facility rating (outpatient surgery) (N/A (survey-based domain score))
- General third-party review platforms (e.g., Yelp, hospital rating aggregators): 3.4/5, 3.9/5, 2.5/5 (varying across platforms) (Hundreds of aggregated reviews across various third-party platforms)
Patients praise
- High quality of care in specific medical departments
- Modern and well-equipped laboratory facilities reported by staff
- Positive performance ratings in elective outpatient surgery experiences (e.g., staff communication)
- Efficient electronic systems for lab results and testing tracking
Common complaints
- Reports of long wait times in emergency and outpatient settings
- Concerns regarding staff responsiveness and communication during care
- Perceived cleanliness issues in certain hospital areas
- Instances of organizational/management issues reported by employees and in external complaints
"Er is horrible dirty and the wait time to see the Dr is now at extremely long... We feel very invisible and as if they the staff do not give a hoot at all."
— HospitalStats.org user review"Great lab to work in. It's beautiful, well equipped and staff is friendly and helpful."
— Indeed employee review (Medical Technologist)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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