Beth Israel Lahey Health Primary Care – Plymouth Family Medicine
Primary Care • Plymouth, MA • Since 2019
About
Beth Israel Lahey Health (BILH) Primary Care Plymouth, also known as Plymouth Family Medicine, is part of the BILH system—Massachusetts-based nonprofit integrated health network formed in 2019 from the Beth Israel Deaconess and Lahey hospital groups. Plymouth Family Medicine offers core primary care services within BILH’s network, focusing on accessible, comprehensive family and preventive care. The system includes multiple locations across Massachusetts and New Hampshire, with a broad range of services beyond primary care (urgent care, specialty care, behavioral health, elder care, research and education). For contact or appointment details, refer to BILH’s main site or the Plymouth clinics’ pages within bilh.org.
Clinic Type
Primary Care
Address
41 Resnik Road, 3rd Floor, Plymouth, MA 02360
Phone
508-210-5850
Rafael.hernandez@bilh.org
Opening Hours
Sunday Closed; Monday 8:00 am - 4:30 pm; Tuesday 8:00 am - 4:30 pm; Wednesday 8:00 am - 4:30 pm; Thursday 8:00 am - 4:30 pm; Friday 8:00 am - 4:30 pm; Saturday Closed
Services Offered
Insurance & Payment
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Pay Bill Online - For services received on or after October 26, 2024 (pay here), Pay Bill Online - For services received on or before October 25, 2024 (pay here)
Languages Spoken
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FAQs
Hours of Operation
Sunday Closed; Monday–Friday 8:00 am - 4:30 pm; Saturday Closed.
How can I pay my bill online?
Pay Bill Online: For services received on or after October 26, 2024, pay your bill here. For services received on or before October 25, 2024, pay your bill here.
How do I manage my care online?
Connect with your healthcare team, schedule and manage appointments, view test results and more through your patient portal account.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 1 star (based on 1 review) (1 review mentioned)
- BestProsInTown: Generally positive overall based on 6 reviews (6 reviews mentioned)
- LocalityBiz: Mixed ratings (includes 1-star and 5-star reviews) (Several reviews mentioned)
Patients praise
- Compassionate and caring doctors who listen well
- Professional and courteous staff (in some experiences)
- Efficient coordination with specialists within the broader health system
- Convenient and comprehensive primary care services
Common complaints
- Difficulty reaching the office via telephone
- Issues with scheduling and appointment delays/cancellations
- Perceived rudeness by some staff members
- Accessibility concerns regarding the facility building
"WON'T EVEN ANSWER the phone! This is terrible, I had to DRIVE to the office due to the phone not being answered all day!"
— WebMD"Dr Herec takes time to listen to you, asks relevant questions and carefully reviews your health record. We feel fortunate to have found Dr Herec..."
— LocalityBiz"The issue is not with the practice, but with the building. How is a doctor's Office not ADA compliant? There is no automated door to get in."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BID Plymouth Named a 2025-2026 Best Hospital by U.S. News & World Report | Beth Israel Deaconess Hospital–Plymouth — Jul 29, 2025
- Debra Wong, NP - Nurse Practitioner in South Hamilton, MA — May 14, 2026
- Beth Israel Lahey Health Primary Care – Physician – Family Care Center of Stoneham - Careers at Beth Israel Lahey Health — Oct 27, 2025
- Coughlin stepping down as Beth Israel Deaconess Plymouth president - Plymouth Independent — Nov 21, 2025
- Hospital to spend $3.6 million on community health programs - Plymouth Independent — Jul 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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