West Family Medicine | Comprehensive Family Healthcare in ...
Family Medicine • Pocatello, ID
Clinic Type
Family Medicine
Address
1133 Call Creek Drive Suite A, Pocatello, Idaho 83201
Phone
208-232-1000
westfamilymedicine@msn.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available online scheduling/v2 for appointments
Services Offered
—
Insurance & Payment
We participate with most insurance companies; some plans not offered in local market may not be accepted. Verify with office/your insurer.
Pay online, Pay Bills online, Pay bills securely online, Online portal payments
Languages Spoken
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FAQs
Request Appointments
Our portal lets you request appointments online.
Request Refills
Easily request prescription refills.
View Records
Access your medical records through the patient portal.
Pay Bills
Quickly and securely pay your medical bills online.
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: very positive
- West Family Medicine Official Website: 4.91/5 (833)
- Birdeye: 4.9/5 (867)
- U.S. News & World Report (Dr. Brandon A. West): 5/5 (45)
Patients praise
- Friendly and knowledgeable staff and providers
- Physicians who take time to listen to concerns
- Compassionate and expert healthcare
- Personalized care for patients of all ages
Common complaints
- Specific complaints are not prominently featured in available online public review summaries, which reflect high satisfaction.
"Dr West is an excellent physician. He is kind, and willing to take the time to listen to your concerns. He also follows up with the best care for your needs."
— West Family Medicine Website"I so appreciate the great care I receive at West Family Medicine. The Staff is amazing and I trust my Health in their hands."
— West Family Medicine Website"I love my NP Shayna at west family medicine :) she's very personable and feel like she genuinely listens to me"
— Facebook Group: Life in PocatelloSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Stewart R. North, DO - Burley, ID - Family Medicine — Apr 27, 2026
- The Metabolic Clinic of Idaho now open in Chubbuck | Freeaccess | idahostatejournal.com — Jan 9, 2026
- Prism Family Medicine: Preventing tick-borne illnesses in the Northwest | Community | idahostatejournal.com — Jul 10, 2026
- Fall River Family Medicine & Urgent Care moves into new location in Rexburg - East Idaho News — Sep 27, 2025
- Community Family Clinic gives healthcare aid no matter insurance — Aug 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Pocatello
Portneuf Medical Center (Portneuf, Pocatello, ID) is a comprehensive regional healthcare system offering primary and specialty services. Key points relevant to your query: - Location: Headquarters and main campus in Pocatello, Idaho (4 US offices listed; main address 777 Hospital Drive, Pocatello, ID 83201). - Services: Primary and specialty care through Portneuf Medical Group; broad range of medical services, including cardiology, orthopedics, cancer care, obstetrics (RN/Labor & Delivery), and diagnostic imaging. Also offers virtual care and patient support. - Care leadership and facilities: Level II Trauma center with a Level III NICU, adult ICU, and a focus on quality and safety. Home to Portneuf Heart and Vascular Institute and Portneuf Cancer Center. - Careers and recruitment: Active hiring for multiple clinical roles (e.g., physicians, RNs, MAs, therapists), indicating ongoing patient care capacity. - Community and education: Engages in community classes/events and participates in medical staff education. If you’re seeking primary care doctors specifically: - Portneuf Medical Group (the system’s primary care pathway) is the recommended starting point for locating PCPs affiliated with Portneuf in Pocatello. - For precise provider names, specialties, and to book a visit, visit Portneuf.org and navigate to Portneuf Medical Group or Primary Care directories, or contact the hospital’s patient services/medical staff office.
InterMountain Medical Clinic in Pocatello, Idaho offers primary care with a focus on urgent care, family medicine, pediatric care, and prenatal/OB-GYN services. Key details: - Services: urgent care, family medicine, pediatrics, prenatal/OB-GYN, diabetes and osteoporosis management, and other primary care needs. - Access: walk-in and same-day scheduling available. - Locations: three offices in Pocatello, including 1951 Bench Rd (two listings) and the general Pocatello address. - Contact: main phone (208) 238-1000. - Providers: board-certified clinicians across medical and administrative roles. - Company profile: private healthcare provider with ~5 employees and over $11M in annual revenue; affiliated with broader primary care networks. If you’re seeking Instacare-style quick care in Pocatello, this clinic offers walk-in urgent care alongside ongoing family medicine and pediatric/OB-GYN services.
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