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About

Portneuf Medical Center (Portneuf, Pocatello, ID) offers a comprehensive suite of women’s health services as part of its broader, region-wide healthcare system. Key elements relevant to women’s health include obstetric and family health care, women’s health services, and access to perinatal care (including a Level III neonatal ICU with broader maternal and neonatal support). The center emphasizes quality and safety, provides virtual and in-person care, and supports patients through its hospital and affiliated clinics. Located in southeast Idaho, Portneuf operates a full spectrum of medical services, including specialty care in cardiology, cancer, orthopedics, and emergency/urgent care, with maternal and child health integrated into its care programs. For specific women’s health offerings, scheduling, and locations, visit Portneuf.org or contact the Pocatello campus.

Clinic Type

OB-GYN

Address

777 Hospital Drive, Pocatello, ID 83201, US

Phone

2082391000

Email

marketing@portmed.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Women’s health services
  • gynecology
  • labor and delivery
  • imaging center services
  • diagnostic imaging
  • mammograms
  • bone densitometry
  • gynecological surgery
  • endometriosis treatment
  • ovarian cyst removal
  • hysterectomy
  • myomectomy
  • pelvic organ prolapse surgery
  • salpingo-oophorectomy
  • pap smear
  • pelvic lymph node dissection
  • endometriosis resection
  • hernia repair (inguinal and ventral)
  • mammography
  • ovarian cystectomy
  • gynecologic cancers care
  • immunotherapy
  • chemotherapy
  • level III NICU
  • neonatology
  • lactation consultations
  • ultrasounds
  • continuous fetal monitoring
  • labor and delivery services
  • community education
  • newborn screening
  • pain management
  • newborn exams
  • neonatal care

Technology & Equipment

  • Diagnostic imaging
  • mammography
  • bone densitometry
  • Level III NICU
  • neonatology
  • imaging center technology
  • labor and delivery technologies

Insurance & Payment

Languages Spoken

  • English
  • Spanish

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report / Patient Experience Data: 87% willing to recommend (US News/Patient Satisfaction) (10 complaints recorded with the Better Business Bureau over the last 3 years)

Patients praise

  • Positive interactions with specific doctors and medical staff
  • Existence of comprehensive women's health and maternity services
  • Acceptable ratings in some patient experience metrics such as discharge information

Common complaints

  • Billing and collection issues
  • Perceived neglect and poor service quality in some instances

"Dr. Borrows is such a happy, pleasant man."

Healthgrades review

"Mixed experiences with Portneuf Medical Center, with some praising excellent care and others reporting neglect and poor service."

Community discussion/Facebook group

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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