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About

Portneuf Urgent Care – Northgate is part of Portneuf Medical Center, a private, non-profit healthcare system based in Pocatello, Idaho. The center offers urgent care services as part of Portneuf’s wider array of medical care, including hospital services, virtual care, and specialty services (heart, cancer, orthopedics). The Northgate location serves as an outpatient urgent care option within the Portneuf network, supporting the region with timely medical evaluation and treatment outside of the emergency department. Portneuf emphasizes quality and safety across its facilities and operates multiple offices in the Pocatello area. For precise hours, insurance Accepted, and services available at the Northgate location, please visit Portneuf.org or contact the Northgate office directly.

Clinic Type

Urgent Care

Address

2850 Olympus Drive, Pocatello, ID 83201

Phone

(208) 239-2273

Email

Providerrecruitment@ardenthealth.com

Opening Hours

Sunday 8:00 AM – 6:00 PM; Monday–Saturday 8:00 AM – 8:00 PM

Emergency Care

Urgent care available; call for emergencies

Services Offered

  • Urgent Care

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

Sunday 8:00 AM – 6:00 PM; Monday–Saturday 8:00 AM – 8:00 PM (except Sunday 6:00 PM).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: Not provided in search snippet (Not provided in search snippet)
  • BBB (complaints page for Portneuf Medical Center): Not provided in search snippet

Patients praise

  • Presence of a dedicated urgent care location at 2850 Olympus Drive (Northgate)
  • citations":,
  • confidenceCodeFixme...

Common complaints

  • Billing/collections complaints reported to BBB (Portneuf Medical Center)
  • citations":,
  • confidenceCodeFixme...

"“10 total complaintsin the last 3 years.”"

BBB complaints page for Portneuf Medical Center

"“3 complaints closed in the last 12 months.”"

BBB complaints page for Portneuf Medical Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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