Portneuf Wound Care & Hyperbaric Center
Wound Care • Pocatello, ID
Clinic Type
Wound Care
Address
777 Hospital Way, Suite G1, Pocatello, ID 83201
Phone
208-239-2670
patientsafety@healogics.com
Opening Hours
Monday & Thursday 8am - 7pm; Tuesday, Wednesday, Friday 8am - 5pm; Saturday and Sunday closed
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are your hours?
Monday & Thursday 8am - 7pm; Tuesday, Wednesday, Friday 8am - 5pm; Closed Saturday and Sunday.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report: 3 out of 5 stars (overall patient experience)
- Healthgrades: 65% patient experience rating
- Better Business Bureau (BBB): 10 complaints in the last 3 years
Patients praise
- knowledgeable and caring staff
- high patient satisfaction rates reported historically by the center
- effective wound treatment and healing outcomes
- clear communication from medical providers
- helpful surgical and nursing care teams
Common complaints
- billing and collections issues
- hospital room cleanliness concerns
- inconsistent communication regarding insurance claims
- general patient experience scores slightly below national averages on some platforms
"I have had exceptional patient care at Portneuf Medical Center by my specialists and also, when I have had outpatient surgeries, the entire care team... Sometimes I feel like I am the only patient given that the individual care for me is outstanding!"
— a-better-place.com"I spent 5 days inpatient with a horrible infection and 3 months of wound care after. The staff and doctors were amazing. The wound care ..."
— Facebook"It turns out that Portneuf had neglected to look at the [insurance information] due to having the wrong address in the insurance companies system... my credit score is in jeopardy... I am highly disappointed in this businesses professionalism and lack of knowledge when it comes to agreements they have with the insurance company."
— Better Business Bureau (BBB)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Idaho's Largest Hospital in Pocatello Is Headed Out of Network for Regence Members — What Patients Need to Know » Live Insurance News — Apr 28, 2026
- New clinic caters to wound care patients with transportation challenges - East Idaho News — Dec 16, 2025
- Good News For Vets: Local Hospital Selected For PTSD Study - Idaho Hyperbarics — Jan 6, 2026
- Portneuf Medical Center achieves multiple Surgical Review Corporation Center of Excellence accreditations - Portneuf Medical Center — Jan 8, 2026
- Wound Care & Hyperbaric Medicine - Uintah Basin Healthcare - Roosevelt, UT - Uintah Basin Medical Center - Roosevelt, UT — Sep 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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