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About

Summary: - 211 LA is a nonprofit information and referral organization serving Los Angeles County, including Pomona, with free, confidential 24/7 assistance in English, Spanish, and many other languages. - It connects individuals to health and human services, care coordination, and social services, and manages the AIRS/211 LA County Taxonomy to support service databases and care systems. - Headquarters: San Gabriel, CA; founded 1981; operates as 211 LA County (formerly INFO LINE of LA). - Services include screening, care coordination, and access to community resources; a national benchmark for 211 I&R services. - For specific Natural Family Planning resources in Pomona, you can contact 211 LA to obtain localized referrals and relevant providers given their breadth of health and human services connections.

Clinic Type

Family Planning Agency

Address

1550 N. Garey Ave., Pomona, California 91767 (Physical)

Phone

+1 800-576-5544

Email

ResourceMailingList@211la.org

Opening Hours

Monday, Tuesday, 8:00am to 6:00pm; Wednesday, Thursday, 8:00am to 5:00pm; Friday, 6:00am to 3:00pm; Saturday, 8:00am to 4:00pm

Services Offered

  • Natural Family Planning
  • abortion
  • abortion referrals
  • contraception
  • pregnancy testing
  • abortion up to 24 weeks
  • sterilization
  • tubal ligation
  • vasectomy
  • sexuality/reproductive health education
  • family planning services for adolescents and adults

Insurance & Payment

  • Medi-Cal
  • Private Insurance

Fees vary; Medi-Cal and private insurance accepted; Sliding Scale $0-30

Medi-Cal, Private Insurance, Sliding Scale, Sliding Scale $0-30

Languages Spoken

Pricing

  • Fees vary; Sliding Scale $0-30

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • iCarol (agency directory): Not explicitly available/publicly displayed on the 211LA database record (Not available)

Patients praise

  • 211LA serves as a long-standing comprehensive information and referral resource for Los Angeles County
  • Provides critical support services including crisis assistance and health resource matching
  • Trusted infrastructure connecting community members to local safety-net providers

Common complaints

  • Concerns regarding automation replacing human service agents at 211LA
  • Potential reduction in service quality for vulnerable populations without digital literacy or access
  • Controversy surrounding management and contracting of 211LA services

"This is a wholesale displacement of a trusted and integrated safety-net provider in favor of the false promise of big tech doing it better and cheaper."

Maribel Marin, Executive Director of 211LA

"Sometimes we get calls from people who are not able to speak, people who really need assistance. A bot would not have recognized this and this person would not have gotten the assistance they were calling for."

Martha Jensen, 211LA Community Resource Advisor

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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