Dialysis Center Pontiac, Illinois - Fresenius Kidney Care
Dialysis Clinic • Pontiac, IL
Clinic Type
Dialysis Clinic
Address
804 W Madison St, Pontiac, IL 61764
Phone
1-815-844-2870
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Opening Hours
Mon-Sun: 5:30 AM – 5:30 PM (Closed Sundays)
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
Hours of Operation
Mon-Sun 5:30 AM - 5:30 PM (Sun Closed)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare/CMS: Not all centers have public CMS quality ratings available (N/A)
Patients praise
- Some employees report a strong sense of team, camaraderie, and family culture within the organization
- Reports of staff dedication to patient education and support
Common complaints
- Alleged lack of compassion and disrespectful staff behavior
- Concerns regarding infection control and hygiene practices (e.g., hand washing)
- Reports of unprofessional or untrained staff
- Claims of inadequate patient care and poor communication
- Allegations of being overworked and understaffed leading to service issues
"The staff is not compassionate, very disrespectful , worst, nobody washed their hands. Nobody used sanitizer. they just keep changing their gloves, which is a no no in an Infection controlled setting ."
— PissedConsumer Review"The collaboration, mutual respect, and camaraderie of my team members is amazing. I love working with my fellow educators, facility staff, clinical managers, directors of operation and patients. The sense of family is something that absolutely fulfills me and stimulates my desiree to give my very best."
— ScoreDoc employee testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Illinois Dialysis Facilities (Excluding Cook County) — Nov 13, 2025
- Dr. Jessica L. White, MD - Internal Medicine Physician in Pontiac, IL — May 14, 2026
- P.J. Hoerr, Inc.: Graham Hospital - New Dialysis Clinic Building - Canton, IL — May 5, 2026
- Nicole Jass — Apr 9, 2026
- Dialysis Technician Salaries in Illinois for Fresenius Medical Care | Indeed.com — May 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
More dialysis clinic clinics in Pontiac
Dialyze Direct provides staff-assisted home-style dialysis services for elderly ESRD patients in Skilled Nursing Facilities (SNFs). The company focuses on on-site, facility-based dialysis to improve geriatric patient outcomes, reduce hospitalizations, and lower overall costs by streamlining coordination with nursing, dietary, and social work teams. Key features include repurposed home-dialysis technology and proprietary protocols tailored to seniors with multiple comorbidities, enabling easier rehab and quicker recovery. Dialyze Direct operates multiple U.S. offices (HQ in Neptune Township, NJ) with a nationwide footprint and partnerships that emphasize on-site dialysis within SNFs, coordinated care, and improved quality of life for the geriatric dialysis population.
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