Medical Group - PromptCare in Pontiac - OSF HealthCare
Urgent Care • Pontiac, IL
About
Summary: - The provided page is about Danville Polyclinic, a private hospital and health care provider within OSF HealthCare, not specifically about a medical group or PromptCare in Pontiac. - Key details: Danville Polyclinic is part of OSF HealthCare, headquartered in Covington, Indiana. It reports 5 employees and about $9.55M in annual revenue. Services span clinical care, nursing, pharmacy, and supportive/palliative care. Contact: 1-217-446-6410. Locations include Covington, IN and two Danville/Illinois addresses. - If you’re seeking “PromptCare in Pontiac” within OSF HealthCare, this page does not list a Pontiac-based PromptCare clinic. OSF locations in Pontiac or Pontiac-area prompt care options are not present here. If you want, I can search for OSF HealthCare PromptCare locations specifically in Pontiac, IL or nearby and summarize those.
Clinic Type
Urgent Care
Address
416 Union St, Covington, Indiana 47932-1252, US
Phone
(833) 673-4322
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
Visit our insurance page for a list; for specific plan information, check with your insurance provider.
Billing-insurance/insurance plans accepted page mentioned on site, insurances accepted page likely to list payment types
Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- birdeye.com: 3 star (16 reviews)
- medicals-health.com: 2 (rating shown as 2) (3 reviews)
Patients praise
- Caring, courteous, and helpful staff reported by reviewers
- Positive bedside manner and ability to spend time without rushing
Common complaints
- Complaints about patient wait times for urgent symptoms
- Roughness/inattentiveness reported from an X-ray technician
- Complaint about emergency department triage prioritization
"“Michelle Willis PAC and nurses working on 8/10 were great… I felt cared for during my recent visit. They were all caring, courteous, and helpful.”"
— medicals-health.com (OSF PromptCare: OSF Saint James reviews)"“Poor service ER needs to pick high priority over non priority a person vomiting with chest pains you have them wait over 2 hours…”"
— medicals-health.com (OSF PromptCare: OSF Saint James reviews)"“My only complaint is the roughness of the X-Ray Techs. They seemed to be in a hurry… and oblivious to my pain.”"
— businessyab.com and/or pontiac-il.helpyouachieve.com review excerptsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OSF HealthCare Partners to Enhance Mobile Imaging Services — Dec 16, 2025
- Leadership transition for OSF St. Joseph Medical Center — May 6, 2026
- OSF names Derrick Frazier president of St. Joseph Medical Center as Shim steps down | WGLT — May 6, 2026
- OSF deploys Omni Legend system | Community News | beverlyreview.net — Jan 6, 2026
- Gardening: More Than Just Flavor Benefits — Apr 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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