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About

Gulf Coast Health Center, Inc. is a private, nonprofit Federally Qualified Health Center (FQHC) based in Port Arthur, Texas, serving Southeast Texas for over 30 years. Founded in 1987, it provides affordable, comprehensive care across multiple disciplines, including primary medical, dental, behavioral health, substance abuse treatment, ophthalmology, and vision services. The organization operates 6 offices in Southeast Texas (primarily Port Arthur, Silsbee, and Orange) and focuses on serving low-income and underinsured residents across Jefferson, Hardin, Orange, Newton, and Jasper Counties. Key details: - Location: Headquarters in Port Arthur, TX; multiple offices in SE Texas - Services: Primary care, dental, behavioral health, substance abuse, vision/eye care - Mission: Deliver affordable healthcare to residents regardless of income - Type: Nonprofit, Federally Qualified Health Center - Size: ~36 employees; annual revenue ≈ $3.7M - Contact: gchcmain@gulfcoasthc.org; 409-983-1161 - Website: gulfcoasthc.org If you need specifics on services at a particular location or how to access care as a patient (insurance status, sliding scale), I can pull that from the page or related sources.

Clinic Type

Geriatric Care

Address

Main Clinic: Port Arthur, TX; West-Side Clinic: Port Arthur, TX; Orange, TX; Silsbee, TX; Jasper, TX; Park Plaza Clinic, Port Arthur, TX; Wheatley Early Childhood Development School Clinic, Port Arthur, TX; Memorial High School Clinic, Port Arthur, TX

Phone

409-983-1161

Email

Opening Hours

Port Arthur Center open 6 days a week, Monday through Saturday, 8am to 5pm. Satellite Centers open 5 days a week 8am to 5pm.

Telehealth

Yes; Telehealth & Teletherapy available

Services Offered

  • Healthcare
  • Dental
  • Behavioral Health
  • Vision
  • Primary medical care
  • Pediatrics
  • OB/GYN
  • Family medicine
  • Internal medicine
  • Mental health
  • Dentistry
  • Ophthalmology
  • Pharmacy

Technology & Equipment

  • One unified patient chart

Insurance & Payment

  • Medicaid
  • Medicare
  • CHIPS
  • Private insurance
  • CHIP
  • private insurance plans
  • sliding fee scale (based on income)

Slides fee scale available; accepts Medicaid, Medicare, CHIP and private insurance

Sliding fee scale, Medicaid, Medicare, CHIPS, Private insurance, Insurance accepted, uninsured patients pay based on sliding scale

Languages Spoken

  • English

Pricing

  • Sliding fee scale available; accepts Medicaid, Medicare, CHIP and private insurance

FAQs

Do you offer transportation?

Gulf Coast Health Center currently offers free transportation for Port Arthur, Orange, Silsbee, and Jasper locations. Call 409-983-1161 to schedule.

What are the payment options for uninsured patients?

For people without insurance we base our charges on a sliding fee scale.

What insurance plans are accepted?

The Center accepts all Medicaid, Medicare, CHIPS, and private insurance plans.

How can I schedule an appointment?

To schedule an appointment call us at 409-983-1161 or book below.

Do you offer telehealth/teletherapy?

We welcome you to schedule a virtual medical or behavioral health appointment today.

Where are the Gulf Coast Health Center locations?

Main Clinic Port Arthur, West-Side Clinic Port Arthur, Orange, Silsbee, Jasper.

Do you offer transportation assistance?

Gulf Coast Health Center currently offers free transportation for Port Arthur, Orange, Silsbee, and Jasper locations; call 409-983-1161 to schedule.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Demandforce: Average 4/5 stars (850 reviews)
  • PeptideIQ: 3/5 stars (20 reviews)
  • Better Business Bureau (BBB): A+ Rating (N/A (Business Profile))

Patients praise

  • Knowledgeable and professional medical providers (doctors, nurses, NPs)
  • Helpful and friendly support staff in some instances
  • Efficient and pleasant experiences for some patients
  • Good safety protocols

Common complaints

  • Long wait times for appointments and while at the clinic
  • Perceived lack of professionalism in some staff members
  • Issues with communication and follow-up (e.g., prescriptions)
  • Confusion regarding appointment scheduling

"Dr Thigpen is vey knowledgeable and professional."

Demandforce

"Gulf Coast is the worst place to be seen at for medical care. Staff is rude. The wait time is crazy."

Healthgrades

"I personally have visited here and I hate how you have to wait so long for an appointment you have. If you have an app. At 10am I kid you not you will not ..."

Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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