Mental Health Unit | Port Arthur, TX
Mental Health • Port Arthur, TX
About
Summary: The Port Arthur Police Department (Port Arthur, TX) is a government law enforcement agency focused on protecting and serving the Port Arthur community and reducing crime. It operates from 645 4th St, Port Arthur, TX, with multiple contact numbers and a formal commitment to dignity, respect, professionalism, and privacy. The department participates in local initiatives such as blood donation drives. It is part of Port Arthur’s municipal services, with about 19 employees and an annual revenue of approximately $21 million. For inquiries, reach the department via the listed phone lines or visit their page at portarthurtx.gov/394/police-department. Note: The page does not mention a dedicated Mental Health Unit. If you’re seeking information about a Mental Health Unit specifically within Port Arthur or its police department, you may want to contact the department directly or check for recent press releases or city resources.
Clinic Type
Mental Health
Address
Port Arthur Police Department (Mental Health Unit)
Phone
409-983-8100
mentalhealthmatters@portarthurtx.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What is the aim of the Mental Health Unit?
Bridge the gap between law enforcement and those suffering from a mental illness; assist families and citizens in identifying resources; work with hospitals and mental health authorities.
What is the Mental Health Unit?
The Port Arthur Police Department is proud to announce the creation of its Mental Health Unit. This unit is operated by officers that have received specialized training. The main objective is to bridge the gap between law enforcement and those suffering from a mental illness.
How can I contact the Mental Health Unit?
If you have any questions you can email us at PD Mental Health Matters (mentalhealthmatters@portarthurtx.gov). You can also complete the Mental Health Referral form and a member of the police department will follow up with you.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Tho Tran): 3.2 out of 5 stars (5 reviews)
- Healthgrades (Dr. Lauren James): 5 out of 5 stars (1 review)
- LocalityBiz (General hospital/ER): 1 out of 5 stars (example)
Patients praise
- Some reports of fast and accurate emergency care in specific instances
- Some providers noted as thorough, polite, and good listeners
- Positive feedback on clear communication in some instances
Common complaints
- Reports of disrespectful staff or providers
- Complaints regarding overbilling and unexpected appointment cancellations
- Concerns about slow or unresponsive emergency room care
- Mixed feedback on staff attentiveness and communication
"I saw Dr for 4 years for PTSD. Dr was disrespectful, and I was overbilled multiple times. Dr showed up lates, and would unexpectedly cancel appointments. I don’t recommend."
— Healthgrades (Dr. Tho Tran review)"Dr James is a very good listener, very thorough, asks good questions and takes her practice VERY seriously. Always very polite. By far the best therapist I've had yet and I've had plenty."
— Healthgrades (Dr. Lauren James review)"Avoid this ER at all costs!! I arrived having stroke symptoms... I was brushed off... I never even got called back. I was completely dismissed."
— LocalityBiz (Hospital/ER review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Medical Center of Southeast Texas Outpatient Behavioral Health Dept — Aug 26, 2025
- Hospital - The Medical Center of Southeast Texas - Medicare — May 13, 2026
- Community Resources - The Medical Center of Southeast Texas — Apr 15, 2026
- Behavioral Health Care & Services in Southeast Texas - SETMA — Sep 25, 2025
- Mental Health | Crisis Center of Sou — Aug 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Port Arthur
Gulf Coast Health Center, Inc. is a private, nonprofit Federally Qualified Health Center (FQHC) based in Port Arthur, Texas, serving Southeast Texas for over 30 years. Founded in 1987, it provides affordable, comprehensive care across multiple disciplines, including primary medical, dental, behavioral health, substance abuse treatment, ophthalmology, and vision services. The organization operates 6 offices in Southeast Texas (primarily Port Arthur, Silsbee, and Orange) and focuses on serving low-income and underinsured residents across Jefferson, Hardin, Orange, Newton, and Jasper Counties. Key details: - Location: Headquarters in Port Arthur, TX; multiple offices in SE Texas - Services: Primary care, dental, behavioral health, substance abuse, vision/eye care - Mission: Deliver affordable healthcare to residents regardless of income - Type: Nonprofit, Federally Qualified Health Center - Size: ~36 employees; annual revenue ≈ $3.7M - Contact: gchcmain@gulfcoasthc.org; 409-983-1161 - Website: gulfcoasthc.org If you need specifics on services at a particular location or how to access care as a patient (insurance status, sliding scale), I can pull that from the page or related sources.
The Medical Center of Southeast Texas (Port Arthur HQ) offers inpatient and outpatient behavioral health services as part of its broader medical care. Highlights include: - Behavioral Health: Outpatient behavioral health program led by director Sharon Portillo, LCSW-S, focusing on community-based behavioral health support. - Community engagement: Active in partnerships and events to connect patients, including veterans, with behavioral health resources. - Location: Port Arthur, TX (HQ) with additional Beaumont area presence. If you’re seeking behavioral health care in Port Arthur, this center provides outpatient services and leverages community partnerships to connect patients with resources. For specifics (types of therapy, appointment process, insurance), contacting the center directly or visiting their site is recommended.
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