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About

Open Door Care Network (Open Door Family Medical Center) is a nonprofit medical practice network established in 1972 and based in Ossining, New York. It operates 6 U.S. offices, including a location in Port Chester, NY (5 Grace Church St, Port Chester 10573). The organization provides community-focused primary care across its six New York offices and emphasizes nonprofit, accessible healthcare. Key details: - Type: Nonprofit medical practice network - Headquarters: Ossining, NY - Founded: 1972 - Locations: 6 offices in New York, including Port Chester - Port Chester address: 5 Grace Church St, Port Chester, NY 10573 - Website: opendoorcarenetwork.org - LinkedIn: linkedin.com/company/odcn

Clinic Type

Pediatrics

Address

5 Grace Church Street, Port Chester, NY 10573

Phone

914-632-2737

Email

hello@odfmc.org

Opening Hours

Monday 8:00 AM – 7:00 PM Tuesday 8:00 AM – 7:00 PM Wednesday 8:00 AM – 7:00 PM Thursday 8:00 AM – 7:00 PM Friday 8:00 AM – 5:00 PM Saturday 9:00 AM – 2:00 PM

Services Offered

  • Primary Medical Care
  • Family Medicine
  • Pediatrics
  • Routine Check-Ups
  • Immunizations
  • Sports Physicals
  • HIV Medical Care
  • HIV Testing & Prevention (PrEP)
  • Podiatry
  • Chronic Disease Education and Management
  • Care Coordination/Patient Advocacy
  • WIC (Women, Infants and Children)
  • Nutrition and Wellness Programs

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

Monday 8:00 AM – 7:00 PM; Tuesday 8:00 AM – 7:00 PM; Wednesday 8:00 AM – 7:00 PM; Thursday 8:00 AM – 7:00 PM; Friday 8:00 AM – 5:00 PM; Saturday 9:00 AM – 2:00 PM.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: Not specifically quantified, but noted as having 1 review on this platform (1 review)

Patients praise

  • Friendly and knowledgeable doctors and staff
  • Clean and well-maintained facility
  • Dedicated to providing accessible, high-quality care to underserved populations
  • Offers a range of services including primary care, dental, and behavioral health

Common complaints

  • Difficulty obtaining medical records and referrals to specialists
  • Large staff turnover causing confusion for patients
  • Substandard care reported in some reviews
  • Poor service when attempting to schedule appointments over the phone

"Open Door Provides substandard care. They have large staff turnover; it is very confusing. Very difficult to obtain proper referrals to medical specialists. Extremely difficult to obtain records for our patients at our Outpatient facility."

— WebMD

"Amazing facility! The doctors and staff are extremely friendly and knowledgeable! The facility is very clean and well maintained."

— Yelp

"I never had a chance to make an appointment. Every time I called I was put on hold without speaking to someone after. Poor service."

— MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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