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Clinic Type

Addiction Treatment

Address

Phone

888-341-7785

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Bon Secours Community Hospital – New Directions Rehab): 2.82/5 (234 reviews)
  • Alcohol.org / ProjectKnow: 3.2/5 (2 reviews)
  • Recovery.com (Port Jervis Clinic Outpatient Clinic): 4.0/5 (12 reviews)

Patients praise

  • Supportive staff in some instances
  • Hospital-based setting allows for immediate access to medical doctors and 24/7 monitoring
  • Comprehensive range of programs including medical detox, inpatient, and outpatient services

Common complaints

  • Complaints regarding poor communication and staff interactions
  • Negative experiences with hospital-based medical care while in treatment (e.g., perceived medical errors or poor bedside manner)
  • Reports of unsatisfactory amenities, including food quality and lack of structured activities
  • Concerns over institutional policies affecting patient access to medications
  • Lack of encouragement for patient engagement in recovery activities

"Worst place to go wont let me in the back with my fiance and wont let her talk keeps talking over her will not let her explain what is going on with her dont go here if you actually want to be treated"

Rehab.com user review

"Staff was supportive. My brother was only here for a few months and ended up passing away.... I do know that it had to do with too many years of alcohol/substance abuse... From what I gather,this was still a decent treatment program and the staff on hand were helpful/supportive."

Alcohol.org/ProjectKnow user review

"In a hospital, so drs were close by. No options for activities. Terrible food. Allowed clients in treatment to sleep all day. They could've encouraged patients to attend more meetings and not allowed the clients to alienate one another by labeling them."

Alcohol.org/ProjectKnow user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More addiction treatment clinics in Port Jervis

Port Jervis, NY·Addiction Treatment

Recovery.com is a mental health and addiction treatment network. While it provides nationwide information and resources for addiction and behavioral health, their listed offices are in Madison, WI (not Port Jervis, NY). The company focuses on guiding individuals to evidence-based treatment options and ongoing recovery resources, with a private, for-profit model founded in 2017 and headquartered in Madison, WI. If you’re seeking Drug & Alcohol rehabs specifically in Port Jervis, NY, Recovery.com’s Port Jervis listings aren’t indicated in the provided details; you may need local searches or a direct Port Jervis provider directory.

VerifiedOnline bookingSince 2017

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