Comprehensive Heart and Vascular Care - MultiCare Pulse Heart ...
Cardiology • Port Orchard, WA • Multiple locations (Pulse Heart Institute locations) locations
About
MultiCare Pulse Heart Institute is a nonprofit, comprehensive heart and vascular care facility headquartered in Tacoma, WA, with additional presence in India. It provides advanced cardiac, thoracic, and vascular services as part of overall patient health, partnering with patients and other providers. The Institute operates 2 offices in the United States (Tacoma and Port Orchard) and employs about 126 staff. Contact: +1 253 572 7320. Website: pulseheartinstitute.org.
Clinic Type
Cardiology
Address
1901 S Cedar St, Ste 101; Tacoma, Washington 98405, United States
Phone
253-572-7320
PHICRI-Contact@multicare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What is Pulse Heart Institute?
A comprehensive heart and vascular care facility within MultiCare Health System.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregate for Pulse Heart Institute: 2.9 out of 5 stars (112 reviews)
- Healthgrades (for specific provider Kristi Parris): 5.0 out of 5 stars (31 reviews)
Patients praise
- Highly rated clinical providers (cardiologists and nurse practitioners) who are described as attentive, thorough, and clear in their explanations
- Strong patient-provider communication, with reports of doctors who listen well and include patients in treatment decisions
- Professional and knowledgeable specialist care
Common complaints
- Administrative issues, including scheduling difficulties and long wait times for appointments
- Reports of unprofessional or rude front-office/reception staff
- Concerns regarding communication delays (e.g., lack of return calls or appointment reminders)
- Billing and insurance resolution frustrations
"I would elevate this from 'very good' to 'excellent.' I came with some concerns, fears, and Shane Harris spent time explaining thoroughly... It was a very positive experience."
— Patient review of Shane Harris, ARNP"I can’t express how horrible and unprofessional this office starts from calling or coming in just no customer service. Very disappointed and I will definitely never come to this office!!!"
— Patient review of Pulse Heart Institute (Puyallup location)"Patients consistently praise Dr. Christopher Johnson for his thorough and collaborative approach to care, with many highlighting how he listens carefully and includes them in treatment decisions."
— WebMD profile summary for Dr. Christopher Johnson, Port OrchardSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MultiCare Pulse Heart Institute is Investing in Cardiology Care in Thurston County - ThurstonTalk — Mar 6, 2026
- Construction Spotlight: Recent Tenant Improvements and Special Projects — Mar 17, 2026
- Kingson Momah, MD - MultiCare — Oct 29, 2025
- MultiCare expands cardiac services with $15M investment - Becker's Cardiology — Mar 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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