Orthopedics - Port Orchard and Silverdale, WA

Patients praise

• High levels of technical competence and professional expertise among orthopedic surgeons and PAs
• Patients appreciate clear, detailed explanations and the use of visual aids to understand conditions and procedures
• Many providers are described as kind, compassionate, and attentive listeners
• Positive surgical outcomes for procedures like knee and hip replacements

Common complaints

• Difficulty getting phone calls returned by office staff or patient advocates
• Perceived rudeness or lack of professionalism among front desk and administrative personnel
• Frustration with billing and insurance claim processes, specifically regarding work-related injury claims
• Concerns over clinical dismissal of patient pain symptoms or delay in diagnostic imaging