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About

Virginia Mason Franciscan Health (VMFH) is a nonprofit integrated health system serving the Puget Sound region with 10 hospitals and nearly 300 care sites, including Port Orchard. Founded in 1891 and headquartered in Tacoma, VMFH is part of CommonSpirit and operates across the Pacific Northwest. Its portfolio emphasizes serving vulnerable populations and includes specialized programs like Bailey-Boushay House (HIV/AIDS care) and the Benaroya Research Institute. VMFH offers a wide range of hospital and health care services across 11 U.S. locations (including Silverdale, Federal Way, Seattle, Bremerton, and Lakewood) and maintains a strong presence in the region via multiple care sites and clinics. For Port Orchard, VMFH provides local access to ER and urgent care services as part of its regional network.

Clinic Type

Urgent Care

Address

450 S Kitsap Blvd, Suite 100, Port Orchard, WA 98366

Phone

(360) 895-7620

Email

Opening Hours

ER open 24/7; Urgent care open 7 a.m. to 9 p.m. daily

Emergency Care

Yes

Services Offered

  • Emergency care
  • Urgent care

Technology & Equipment

  • on-site lab testing
  • X-ray
  • CT
  • ultrasound

Insurance & Payment

Visits may incur co-payment or co-insurance; two bills (one for professional services, one for hospital). See facility fees and FAQ.

Languages Spoken

FAQs

What are the hours for urgent care?

Urgent care is open 7 a.m. to 9 p.m. daily.

Is this Virginia Mason Franciscan Health Emergency & Urgent Care – Port Orchard an outpatient department of St. Michael Medical Center?

Yes, it is an outpatient department of St. Michael Medical Center.

What services are available at this location?

Urgent and emergency care are provided in one location, with on-site lab testing and imaging (X-ray, CT, ultrasound).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ratings.MD (verified patient experience surveys): 4.5 out of 5 stars (based on 3,467 ratings) (3,467 ratings)
  • Puget Sound Consumers' Checkbook: Mixed (varies by category) (22 ratings)
  • Yelp: 1.8 out of 5 stars (19 reviews)
  • Solv Health: 3.7 out of 5 stars (3 ratings)

Patients praise

  • Prompt and effective treatment for certain patients
  • Friendly and professional nursing and support staff in some instances
  • Convenience of 24/7 emergency services and facility cleanliness

Common complaints

  • High billing costs, particularly regarding emergency room versus urgent care classification
  • Long wait times and delays in receiving care
  • Concerns regarding staff communication, responsiveness, and bedside manner
  • Complaints about perceived inadequate or dismissive medical care for certain conditions

"PSA they treat this as an “emergency room” for billing. They charged me 1488.59 for getting some stitches."

User review on Beauty Washington

"The only reason I have come back here is for the hope that my next visit will be better, and the convenience. I have thought, well that was just a bad day at the clinic, but no, every time I come it’s a bad experience, rude staff, never answer their phone, terrible bedside manner..."

User review on Mappca

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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