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La Casa Family Health Center (La Casa de Buena Salud Inc) is a Portales, NM-based medical practice offering primary care, behavioral health, and dental services with a focus on medically underserved communities in southeast New Mexico. They operate four offices in Portales and provide comprehensive care under a single health organization. Key points: - Services: primary care, behavioral health, dental care; no explicit optometry services listed on the page. - Location: Portales, New Mexico; four listed offices. - Organization: Private medical practice, founded 1975; part of La Casa Family Health Center network. - Size: Small workforce (2 employees reported); revenue about $15.6M. - Contact: Main phone options include several local numbers; email jbjohnson@lacasahealth.com. - Online presence: Website lacasahealth.com; modest web traffic with international reach dominated by the United States. - Reviews: Employer rating 3.4/5.0 based on 7 reviews. Notes: - The provided highlights do not indicate optometry or eye care specifically. If you’re seeking optometry services at La Casa, you may want to contact to confirm whether vision/exam services are offered or if they partner with an optometrist.

Clinic Type

Optometry

Address

1515 W. Fir Portales, NM 88130

Phone

1-855-743-3400

Email

meveritt@lacasahealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency? 24 Hour Ready

Services Offered

  • Optometry services
  • Eye exams (adult and child)
  • Diabetic eye exams
  • Detection exams for eye disease
  • Contact lens fitting
  • Management of eye diseases

Technology & Equipment

  • state-of-the-art equipment

Insurance & Payment

La Casa Family Health Center provides access to high quality care at little to no cost with options for Medicaid, Medicare, underinsured or uninsured; payment options available

Payment options available, vision services with Medicaid/Medicare access and various payment options

Languages Spoken

Pricing

  • Routine eye exams and vision services at affordable rates
  • Some services at little to no cost with Medicaid/Medicare/undinsured options

Current Offers

Not specified — Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • OpenDataNY/General Web Reviews: 1/5 stars (multiple negative examples cited)

Patients praise

  • Friendly and professional staff in some instances
  • Affordable care options
  • Positive experiences with dental and primary care staff reported by some patients
  • High-quality, comprehensive primary care mentioned in recent reviews

Common complaints

  • Long wait times for scheduled appointments
  • Perceived inaccuracy in diagnoses and testing results
  • Communication disconnects between staff and patients
  • Concerns regarding professionalism and bedside manner in specific departments

"Dont expect to be seen any where close to your scheduled appointment time."

OpenDataNY Review

"As soon as I arrived I was taken care of immediately. I only had to wait a few minutes to see the doctor. Dr. Shet is very kind and takes time during the exam to answer all of my questions. He never rushes so I have no complaints."

La Casa Patient Testimonials

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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