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About

Portales-based La Casa Family Health Center (La Casa de Buena Salud Inc) is a private, nonprofit medical practice offering primary care, behavioral health, and dental services focused on medically underserved populations in southeast New Mexico. Key points: - Location: Headquarters and multiple offices in Portales, NM (4 offices listed). - Services: Primary care, dental care, behavioral health; emphasizes evidence-based care. - Experience: Established in 1975; over 40 years in operation. - Size: Small workforce (2 employees reported); leadership includes IT Director Paul Nelson. - Financials: Approximately $15.6M annual revenue. - Accessibility: Active practice with multiple local phone numbers for patient contact; strong local web presence (Portales-focused). - Reputation: Employer rating ~3.4/5 from 7 reviews; general sentiment around work-life balance and career opportunities, with mixed views on compensation. If you’re seeking a Portales clinic for primary care or family health services, La Casa Family Health Center is the locally established option with a broad service slate, including dental and behavioral health.

Clinic Type

Pediatrics

Address

1515 W. Fir, Portales, NM 88130

Phone

575-356-6695 (Medical) | 575-356-5517 (Dental) | Lab: Tue/Thu 8:00 AM–12:00 PM and 1:00 PM–2:30 PM | Optometry: 575-359-3777

Email

meveritt@lacasahealth.com

Opening Hours

Medical: Mon–Fri 8:00 AM–5:00 PM (Portales)

Services Offered

  • pediatrics
  • family medicine
  • women's health
  • dental
  • optometry
  • behavioral health
  • medical
  • dental forms
  • appointment
  • patient education
  • donation
  • news
  • lab hours
  • school-based clinics
  • portales clinic

Insurance & Payment

same day appointments, affordable healthcare

Languages Spoken

FAQs

What pediatric services are offered?

Pediatrics services include asthma prevention and maintenance, diagnoses & management of psychiatric conditions, immunizations, newborn screenings, sports & school physicals, STD screenings and management, well child checks.

What services are offered for pediatrics?

Pediatrics includes Asthma Prevention & Maintenance, Immunizations, Newborn Screenings, Well Child Checks, Sports & School Physicals, STD Screenings and Management, and Diagnoses & Management of Psychiatric Conditions.

Do you offer same-day appointments?

Same day appointments are available for general acute illness.

Awards & Accreditations

  • The Joint Commission’s Gold Seal of Approval™

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google Reviews / OpenDataNY listing: Low ratings (often 1-star in negative reviews) (7 (Note: Employee reviews on Glassdoor))

Patients praise

  • Affordable care and sliding fee scale options
  • Friendly and respectful staff interaction noted by some patients
  • Generally positive experiences with pediatric and family-focused care
  • Professional and informative service reported by some patients

Common complaints

  • Long wait times for appointments
  • Perceived lack of clear communication and staff coordination
  • Concerns regarding diagnostic accuracy in dental care
  • Issues with timely test results and follow-up guidance

"This is for the dentist section only! They told me my daughter had 3 cavities. I took her to get a second opinion. They said she had one cavity and Enamel Hypoplasia. La Casa dentist never mentioned that she had a problem with her enamel."

Google Reviews / OpenDataNY listing

"The front desk always shows concern for the patients and tries to have you seen as quickly as possible. The medical and dental staff as well as Outreach are amazing. All of their facilities are very well maintained by excellent staff members and I would recommend them to anyone."

La Casa Family Health Center Testimonials page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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