Rehab/Physical Therapy - Portales - Roosevelt General Hospital
Sports Medicine • Portales, NM • Since 2001
About
Roosevelt General Hospital (Portales, NM) offers rehabilitation and physical therapy services as part of its hospital and health care programs. The nonprofit organization operates multiple Portales clinics, accepts online bill pay, and provides general medical care and related services. Located at 42121 US-70, Portales, NM, the hospital has about 71 employees and annual revenue around $17.3 million. For rehab inquiries, contact the hospital's Portales facilities or use general email inquiries (info@myrgh.org) or phone numbers listed on their site.
Clinic Type
Sports Medicine
Address
1402 South Avenue O, Roosevelt General Hospital Rehabilitation Services (next to the Department of Motor Vehicles), Roosevelt County, NM
Phone
(575) 359-1800
jorrantia@myrgh.org
Opening Hours
Mon-Fri 8 a.m. to 6 p.m.
Services Offered
Insurance & Payment
Not explicitly listed on page; references to accepted insurances available via the clinic’s insurance page links in extras.
Sliding fee scale
Languages Spoken
—
FAQs
What are the hours of operation?
Hours are Monday through Friday 8 a.m. to 6 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.4 (28 reviews)
- Healthgrades: 64% patient experience rating (not provided in source snippet)
Patients praise
- Some reviewers report good or caring staff and adequate time spent with patients at Roosevelt General Hospital.
- Roosevelt General Hospital lists a dedicated Rehab/Physical Therapy department offering both inpatient and outpatient physical therapy services.
Common complaints
- Low overall rating on MedicalRecords.com with complaints about billing/collection issues and dissatisfaction with treatment during recovery/ER (e.g., refusal to provide requested items).
- Hospital patient survey categories show some mixed-to-fair areas (e.g., cleanliness fair; doctor communication average; pain management average).
- A patient complaint reporting/grievance process exists, indicating issues may arise that require formal handling.
"“Just left there. Great staff. Amazing facility. They have great care given to patients. Not disappointed at all!”"
— MedicalRecords.com review excerpt (Roosevelt General Hospital)"“Was just informed of a bill for a yearly exam last January, never got one in the mail before I was turned over to a collection agency… Frustrated beyond!!!”"
— MedicalRecords.com review excerpt (Roosevelt General Hospital)"“My wife asked the dr for things to help calm her from throwing up… they told her no… ‘this is my er if you dont like it you can get out!’”"
— MedicalRecords.com review excerpt (Roosevelt General Hospital)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Laurence O. Nicdao - Physical Therapist in Portales, NM — May 14, 2026
- Relindis Ndofor, NP - Nurse Practitioner in Portales, NM — May 14, 2026
- Kimberly Nicole S. Henson - Physical Therapist in Clovis, NM — May 14, 2026
- REQUEST FOR PROPOSALS (RFP) RGH - The Roosevelt Review — Feb 18, 2026
- Antonio G. Valdez, PT - Physical Therapist in Los Lunas, NM — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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