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About

Portales-based La Casa Family Health Center (La Casa de Buena Salud Inc) is a private medical practice offering primary care, behavioral health, and dental services with a focus on medically underserved communities in southeast New Mexico. Key facts: - Location: Portales, New Mexico, USA (headquartered here; multiple offices in Portales) - Established: 1975 - Services: Primary care, behavioral health, dental care - Revenue/Size: About $15.6M annual revenue; 2 employees (very small workforce) - Contact (examples): jbjohnson@lacasahealth.com; main phone numbers include (575) 755-2272 and (575) 356-6695 - Online presence: lacasahealth.com; U.S. focus with strong local traffic (monthly visits ~5,482; bounce rate 0.7%) - Accessibility: Emphasizes affordable, evidence-based care for underserved populations - Offices: 4 locations listed in Portales, NM If you’re seeking the Portales clinic specifically, this center is the Portales-based location within La Casa Family Health Center network.

Clinic Type

Women's Health

Address

Portales (La Casa Family Health Center)

Phone

669-

Email

meveritt@lacasahealth.com

Opening Hours

Hours for Medical: Monday through Friday 8 AM to 5 PM; Dental: Monday through Friday 8 AM to 12 PM and 1 PM to 5 PM; Lab Hours: Tuesday and Thursday 8:00 AM–12:00 PM and 1:00 PM–2:30 PM

Services Offered

  • Acute Care (Sick Visits)
  • Chronic Disease Management
  • Health Education & Maintenance
  • Immunizations
  • STD Screenings & Management
  • Women’s Healthcare Services
  • Yearly Physicals
  • Women’s Health: Breast Exams
  • Mammograms
  • Pap Tests
  • STD Screenings
  • Pelvic Exams

Insurance & Payment

Languages Spoken

  • English
  • Spanish

FAQs

What services are offered at Portales Clinic?

Acute Care (Sick Visits), Chronic Disease Management, Health Education & Maintenance, Immunizations, STD Screenings & Management, Women’s Healthcare Services, Yearly Physicals, and Optometry services.

What women's health services are available?

Breast Exams, Mammograms, Pap Tests, STD Screenings, Pelvic Exams.

Awards & Accreditations

  • The Joint Commission’s Gold Seal of Approval
  • The Joint Commission’s Gold Seal of Approval™

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Third-party directories (OpenDataNY, WebMD) and official company website testimonials.: Mixed; some reviewers express significant dissatisfaction (1-star) while others report positive experiences (5-star). (Limited online review counts across major public platforms.)

Patients praise

  • Friendly and professional staff at certain locations
  • Affordable care options (sliding scale)
  • Positive experiences for pediatric care
  • Efficient service reported by some patients

Common complaints

  • Long wait times for appointments
  • Perceived staff unprofessionalism and poor communication
  • Lack of confidence in diagnostic accuracy (e.g., dental and infection concerns)
  • Discrepancies in medical instructions and result timelines

"This was the absolute worst experience I have ever had at a medical office, and I will not be going back."

Anonymous patient review on OpenDataNY

"All of the nurses are also very friendly and helpful."

Official La Casa Family Health Center testimonial page

"Dont expect to be seen any where close to your scheduled appointment time."

Anonymous patient review on OpenDataNY

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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