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Clinic Type

Family Medicine

Address

272 Congress St

Phone

207-874-2466

Email

michelle.jura@mainehealth.org

Opening Hours

Monday: 7:00 AM-7:00 PM; Tuesday: 7:00 AM-7:00 PM; Wednesday: 7:00 AM-5:00 PM; Thursday: 7:00 AM-7:00 PM; Friday: 7:00 AM-5:00 PM; Saturday: Closed; Sunday: Closed

Services Offered

  • Addiction and Substance Use Treatment
  • Addiction Treatment
  • Kids Health and Pediatrics
  • Substance Abuse and Drug Addiction Treatment
  • Primary Care
  • Family Medicine
  • Pediatric Care

Insurance & Payment

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Languages Spoken

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FAQs

What are the clinic hours?

Monday: 7:00 AM-7:00 PM; Tuesday: 7:00 AM-7:00 PM; Wednesday: 7:00 AM-5:00 PM; Thursday: 7:00 AM-7:00 PM; Friday: 7:00 AM-5:00 PM; Saturday: Closed; Sunday: Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.3 out of 5 stars (3 reviews)
  • Healthgrades: 3.5 out of 5 stars (21 ratings (for a featured physician at the location))

Patients praise

  • Some patients report positive experiences with long-term providers
  • Occasional appreciation for effective medical treatments or interventions
  • Some patients expressed high satisfaction with specific, individual clinicians

Common complaints

  • Difficulties with administrative tasks and reaching staff via phone
  • Concerns regarding billing, coding errors, and collections issues
  • Reports of dismissive or arrogant provider bedside manner
  • Allegations of discriminatory behavior or insurance-based biases
  • Dissatisfaction with referral processes and coordination of care

"Spent from 8 to 930 in the morning trying to reach anyone, never got off the automated message."

— Birdeye review

"He does not care about his patients. His manner dismissive and arrogant. The appointments are rushed and he has little interest in hearing your perspective or adequately explaining diagnosis or treatment."

— Healthgrades review of a provider at the practice

"Charged for medical services I did not receive one year after paying my bill... Collections has told me it is an insurance issue on Mainehealths end which mainehealth has yet to fix."

— Better Business Bureau complaint regarding MaineHealth billing

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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