MaineHealth Primary Care - Family Medicine - Portland
Family Medicine • Portland, OR
Clinic Type
Family Medicine
Address
272 Congress St
Phone
207-874-2466
michelle.jura@mainehealth.org
Opening Hours
Monday: 7:00 AM-7:00 PM; Tuesday: 7:00 AM-7:00 PM; Wednesday: 7:00 AM-5:00 PM; Thursday: 7:00 AM-7:00 PM; Friday: 7:00 AM-5:00 PM; Saturday: Closed; Sunday: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday: 7:00 AM-7:00 PM; Tuesday: 7:00 AM-7:00 PM; Wednesday: 7:00 AM-5:00 PM; Thursday: 7:00 AM-7:00 PM; Friday: 7:00 AM-5:00 PM; Saturday: Closed; Sunday: Closed.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.3 out of 5 stars (3 reviews)
- Healthgrades: 3.5 out of 5 stars (21 ratings (for a featured physician at the location))
Patients praise
- Some patients report positive experiences with long-term providers
- Occasional appreciation for effective medical treatments or interventions
- Some patients expressed high satisfaction with specific, individual clinicians
Common complaints
- Difficulties with administrative tasks and reaching staff via phone
- Concerns regarding billing, coding errors, and collections issues
- Reports of dismissive or arrogant provider bedside manner
- Allegations of discriminatory behavior or insurance-based biases
- Dissatisfaction with referral processes and coordination of care
"Spent from 8 to 930 in the morning trying to reach anyone, never got off the automated message."
— Birdeye review"He does not care about his patients. His manner dismissive and arrogant. The appointments are rushed and he has little interest in hearing your perspective or adequately explaining diagnosis or treatment."
— Healthgrades review of a provider at the practice"Charged for medical services I did not receive one year after paying my bill... Collections has told me it is an insurance issue on Mainehealths end which mainehealth has yet to fix."
— Better Business Bureau complaint regarding MaineHealth billingSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Maine’s primary care shortage is expected to worsen. Experts are planning solutions. — Feb 26, 2026
- MaineHealth launches Trellis Health, a new approach to primary care — Sep 29, 2025
- MaineHealth launches new membership-based primary care service | Maine Public — Sep 19, 2025
- MaineHealth launches membership-based primary care model — Sep 18, 2025
- MaineHealth launches membership-based primary care model — Sep 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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