MaineHealth Primary Care - Family Medicine - Portland
Primary Care • Portland, ME
About
MaineHealth Primary Care – Family Medicine in Portland, ME - MaineHealth (Portland-based) offers family medicine within its expansive northern New England healthcare system, anchored by Maine Medical Center in Portland. - Maine Medical Center is the flagship hospital of MaineHealth, with a long history (1864), Magnet status for nursing excellence, 637 beds, and a broad scope of services including its own medical school affiliation (Tufts University School of Medicine) and the Maine Medical Center Research Institute. - The organization highlights strong professional growth opportunities for staff, including tuition assistance, scholarships, continuing education, leadership training, mentoring, and promotion pathways. - Location context: Portland, Maine, a metropolitan hub in Casco Bay, with access to outdoor recreation and proximity to Boston (under 2 hours by car). Key facts: - Type: Nonprofit health system; Hospital/Primary Care network - Headquarters: Portland, Maine - Services: Comprehensive healthcare with a focus on primary care and family medicine - Contact: MaineHealth main site mainehealth.org; Maine Medical Center is the flagship facility - Employee base: MaineHealth/ Maine Medical Center employs thousands; strong focus on professional development for clinicians.
Clinic Type
Primary Care
Address
272 Congress St
Phone
207-874-2466
michelle.jura@mainehealth.org
Opening Hours
Monday 7:00 AM-7:00 PM; Tuesday 7:00 AM-7:00 PM; Wednesday 7:00 AM-5:00 PM; Thursday 7:00 AM-7:00 PM; Friday 7:00 AM-5:00 PM; Saturday Closed; Sunday Closed
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the hours of operation?
Monday: 7:00 AM-7:00 PM; Tuesday: 7:00 AM-7:00 PM; Wednesday: 7:00 AM-5:00 PM; Thursday: 7:00 AM-7:00 PM; Friday: 7:00 AM-5:00 PM; Saturday: Closed; Sunday: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.3 out of 5 stars (3 reviews)
- Healthgrades: 3.5 out of 5 stars (21 ratings (for Dr. Patrick Connolly specifically))
Patients praise
- High appreciation for specific long-term providers
- Some patients have found high-quality, compassionate care from individual doctors
- Established providers with deep multi-generational relationships with patients
Common complaints
- Difficulty reaching staff by phone or long hold times
- Perceived dismissiveness or lack of compassion from some providers
- Challenges in scheduling appointments with primary care physicians
- Perceptions of a profit-driven "sick care" system that limits visit times
- Complaints regarding referral management
"They do not seem to care about patient care, they only seem care about billing for the visits. In my opinion, their staff is terrible. Seek telehealth or another local PCP."
— ABA Navigator (user review)"He does not care about his patients. His manner is dismissive and arrogant. The appointments are rushed and he has little interest in hearing your perspective or adequately explaining diagnosis or treatment."
— Healthgrades (patient review)"Honestly the more often I am seen here the more I love it."
— Yelp (patient review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MaineHealth launches Trellis Health, a new approach to primary care — Sep 29, 2025
- Maine’s primary care shortage is expected to worsen. Experts are planning solutions. — Feb 26, 2026
- MaineHealth launches new membership-based primary care service | Maine Public — Sep 19, 2025
- MaineHealth launches membership-based primary care model — Sep 18, 2025
- “Help Yourself” Food Pantry Shelf Now Available at MaineHealth Primary Care Family Medicine Brooks | MaineHealth — Mar 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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