Naval Medical Center Portsmouth
Audiology • Portsmouth, VA
About
The Otolaryngology, Audiology & Speech Pathology Department at Naval Medical Center Portsmouth in Portsmouth, VA provides examination, diagnosis, and treatment of head and neck diseases and injuries for all age groups. Located in Building 2, 2nd Floor, the department treats inpatients and outpatients, including eligible beneficiaries and VA Resource sharing patients. Services include otolaryngology and head and neck surgery, audiology for hearing and vestibular deficits, and speech pathology for voice disorders and stuttering.
Clinic Type
Audiology
Address
Building 2, 2nd Floor
Phone
757-953-2800/2801
usn.hampton-roads.nmrtc-portsmouth-va.mbx.nmcp-refractive-surg-c@health.mil
Opening Hours
Monday–Friday 8 a.m. to 4:30 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What does the Otolaryngology Department treat?
Diseases or injuries of the head and neck for all age groups, inpatients and outpatients; VA Resource sharing patients may be treated.
What are the hours for the Otolaryngology department?
Hours: Monday–Friday 8 a.m. to 4:30 p.m.
Where is the Otolaryngology department located?
Location: Building 2, 2nd Floor
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustpilot: Mixed reviews on Trustpilot (some very high, some very low) (27 reviews for the Portsmouth location)
Patients praise
- Professional and knowledgeable audiologists
- Thorough and clear hearing assessments
- Kind, patient, and empathetic staff interaction
- Helpful aftercare and follow-up support
Common complaints
- Difficulty reaching the department by phone
- Unhelpful customer service over the phone
- Issues with hearing aid performance/whistling
- Frustration with complaint handling processes
"Louise gave me the most thorough and best explained audiology assessment that I have ever had. She was also very kind and understanding and listened well."
— Trustpilot/Boots Hearingcare Portsmouth reviews"Your telephone handling service is however not fit for purpose. Very slow to answer after many attempts and when you get to talk to someone they show no interest in being helpful."
— Trustpilot/Boots Hearingcare Portsmouth reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Portsmouth Neurodiversity Team — May 2, 2026
- MSG’s new audiologist will focus on under-18 patients — Feb 17, 2026
- The Kestrel Centre - Portsmouth City Council — Dec 1, 2025
- Child hearing specialist joins medical group - Bailiwick Express News Guernsey — Feb 19, 2026
- FEBRUARY NEWSLETTER: We're Always 'Ear! - Lalys Pharmacy — Mar 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Miracle-Ear Center in Portsmouth, VA offers hearing evaluations, hearing aid fittings, follow-up care, maintenance and repairs, and accessories and assistive listening devices. The clinic provides pediatric services and is ADA accessible, accepting new patients. Through Amplifon Hearing Health Care partnership, the center helps patients navigate insurance coverage and offers flexible payment options.
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