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About

HRCHC offers preventive and restorative dental care for both adults and children, including on-site exams, routine cleanings, preventive services, and restorative dental treatments. The center also provides related care such as chronic disease management, primary care, and preventive health services. HRCHC is a nonprofit federally qualified health center with multiple Norfolk-area locations, including the former Portsmouth site, and features a patient portal and community partnerships.

Clinic Type

Dental

Address

1541 High Street, Portsmouth, VA 23704; 9581 Shore Drive, Norfolk, VA 23518; 155 Kingsley Lane, Suite 320, Norfolk, VA 23505

Phone

757-393-6363

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes

Services Offered

  • Preventive dental care
  • Restorative dentistry
  • Emergency dental care
  • Dental exams
  • X-rays
  • teeth cleaning
  • dental sealants
  • extractions
  • fillings and crowns
  • partial and full dentures
  • root canals
  • emergency dental care

Insurance & Payment

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Languages Spoken

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FAQs

What dental services are available at HRCHC?

Preventive, restorative and emergency dental care for children and adults through Healthy Smiles Dental Centers, including exams, X-rays, teeth cleaning, sealants, extractions, fillings and crowns, partial and full dentures, root canals, and emergency dental care.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • dentistoffices.com: 4/5 (based on 1 review) (1)
  • localitybiz.com: 1 star (based on multiple negative reviews) (multiple reviews mentioned)

Patients praise

  • Some patients reported kind and accommodating staff at specific locations
  • Some experiences highlighted efficient tooth extractions
  • Occasional positive mentions of specific staff members being helpful

Common complaints

  • Difficulty reaching staff by phone
  • Issues with appointment scheduling and long wait times
  • Concerns regarding customer service and responsiveness to complaints
  • Reports of unprofessional or cold demeanor from dental staff
  • Dissatisfaction with follow-up care and completed treatment plans

"Genuinely one of the WORST dental experiences I've ever had. 1 star is too generous... I felt so unwelcome and disregarded."

— localitybiz.com review

"They never return calls."

— dentalclinics.org review

"The worst customer service and even worst quality of services provided here... they still haven't finished it... every time I ask for a manager they transfer me to her voicemail."

— localitybiz.com review for HRCHC Portsmouth

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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