Mental Health - Naval Medical Center Portsmouth - Tricare
Mental Health • Portsmouth, VA • Since 1830
About
Summary: Naval Medical Center Portsmouth (NMCP) is a U.S. Navy medical facility located in Portsmouth, Virginia. Established in 1830, it is the oldest continuously operating hospital in the Navy medical system. NMCP functions as a government agency in the Hospitals and Health Care industry, with 229 employees. The facility serves as a major medical center under Tricare, offering a range of services through its clinical programs and departments. For mental health-related information or referrals within Tricare, NMCP would be the relevant Portsmouth-based military health facility to contact, with its headquarters at 620 John Paul Jones Circle, Portsmouth, VA 23708, and additional offices across the region. Website: portsmouth.tricare.mil.
Clinic Type
Mental Health
Address
Naval Medical Center Portsmouth, Mental Health Services, Emergency Contacts; 1st Floor, Hallway K (Branch Health Clinic Naval Station Norfolk Mental Health office is located on the 1st floor in Hallway K)
Phone
757-953-5269
usn.hampton-roads.nmrtc-portsmouth-va.mbx.nmcp-refractive-surg-c@health.mil
Opening Hours
Monday–Friday 7 a.m. to 3:30 p.m.
Emergency Care
Emergency Room: 757-953-1365, Military One Source: 757-342-9647, Fleet and Family: 757-444-2102, National Suicide Prevention Line: 757-273-TALK (757-273-8255), National Hope Line Network: 1-800-SUICIDE (1-800-784-2433), Adult/Child Mental Health: 757-953-5269, Duty Chaplain: 757-438-3822
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
Self-Referral Service availability
NMCP currently offers this service Tuesdays and Fridays from 8:30–10:30 a.m. at NMCP's Outpatient Mental Health Clinic, Building 3, 1st floor.
Who the Mental Health Office serves at SBCH
Branch Health Clinic Naval Station Norfolk’s Mental Health office sees SURFLANT active duty Sailors.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustburn: 2.8/5 (194 reviews)
- WebMD (Dr. Neil Hines): 5/5 (4 ratings)
- WebMD (Dr. Richard Kaye): 5/5 (1 rating)
Patients praise
- High quality of mental health providers and compassionate staff
- Positive experiences with inpatient mental health services and programs
- Professional and effective emergency care experiences
Common complaints
- Dissatisfaction with administrative and front-desk staff professionalism
- Difficulties and delays in processing administrative paperwork (e.g., FMLA)
"the mental health providers here are among some of the best I have ever encountered. Also the inpatient mental health facility knocks the crap out of any other place in the Hampton Roads Area."
— Trustburn user review"a lot of attitudes... It's not the patient fault you have that job don't take it out on us. We are a military family. We protect your freedom and you pay us with nonsense."
— FindRehabCenters user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Continuum of mental health care for warfighters, families: Support is always there for you | Health.mil — Dec 10, 2025
- Access virtual mental health care with TRICARE > TRICARE Newsroom > TRICARE News — Dec 11, 2025
- Access virtual mental health care with TRICARE - DHA.mil — Jan 6, 2026
- Mental health expert: ‘We all need help sometimes’ | Health.mil — Dec 10, 2025
- NMCP Enhances Warfighter Readiness with Innovative Virtual Physical Therapy > Naval Medical Center Portsmouth > Articles — Mar 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Portsmouth
Harbor Point Behavioral Health Center is a private mental health care provider based in Portsmouth, Virginia. It offers inpatient, outpatient, and specialty programs for children and adolescents, with a focus on treating residents who have experienced significant trauma. The center operates four offices nationwide (all in Portsmouth, VA at 301 Fort Ln) and employs about 40 staff. Contact: 877-227-7000 or 757-393-0061. Homepage: harborpointbhc.com.
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