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About

Hampton Roads Community Health Center (HRCHC) is a nonprofit healthcare provider based in Norfolk, Virginia. It operates as a federally qualified health center offering a broad range of services including primary care (family practice, internal medicine, pediatrics), OB/GYN, diabetes care, dental services, telehealth, medication assistance, and patient services. HRCHC serves eight office locations across Norfolk and was founded in 1995 (originally as Portsmouth Community Health Center, Inc.). Key details: - Headquarters: Norfolk, VA - Founding year: 1995 - Services: Primary care, pediatrics, internal medicine, OB/GYN, diabetes care, dental, telehealth, medication assistance - Website: hrchc.org - Contact: main phone numbers available on their site; multiple Norfolk locations listed - History: Began in Portsmouth as Portsmouth Community Health Center, Inc.; now operates under HRCHC with eight US offices Note: The organization is associated with Portsmouth in its historical name and roots but currently operates primarily from several locations in Norfolk, VA. If you need the exact Portsmouth address or how to access the Portsmouth clinic specifically, I can pull that detail.

Clinic Type

Primary Care

Address

664 Lincoln Street, Norfolk, VA 23704, US

Phone

757-393-6363

Email

JCIQuality@jcrinc.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Behavioral Health
  • Dental
  • Pharmacy
  • Medical
  • Internal Medicine
  • Hypertension information
  • New patients welcome
  • Family healthcare services
  • Preventive care
  • Care coordination
  • sliding scale for uninsured
  • Certified Application Counselors for insurance enrollment

Insurance & Payment

  • Most commercial insurances
  • Virginia Medicaid
  • Medicare

Certified Application Counselors can assist with enrollment; sliding scale discount for uninsured

Sliding scale for uninsured, Insurance accepted, Self-pay discounts, Sliding scale, Insurance, Self-pay

Languages Spoken

—

Pricing

  • Affordable healthcare: sliding scale discounts for uninsured
  • We accept most commercial insurances, Virginia Medicaid and Medicare

Current Offers

New patient welcome

FAQs

Schedule Your Appointment: 757-393-6363

Use the main scheduling line to book; no explicit FAQ format found in provided text.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MapQuest/Yelp and Charity Navigator: Low ratings on aggregate review sites (e.g., approximately 1.5 stars on some platforms) vs. 3-star rating on Charity Navigator for governance

Patients praise

  • Access to healthcare regardless of insurance status
  • Helpful insurance enrollment assistance for uninsured patients
  • Comprehensive range of services including medical, dental, and behavioral health
  • Appreciation for professional and informative staff in certain success stories

Common complaints

  • Long wait times and delayed appointments
  • Poor communication regarding procedures and records
  • Frustrating administrative/customer service experiences
  • Concerns regarding documentation and insurance billing policies

"RIPPING OFF THE INSURANCE, KEEP YOU COMING BACK BUT GETTING NOTHING!!!!!"

— LocalityBiz Review

"I’m alive today because of Hampton Roads Community Health Center!"

— HRCHC Official Website Success Stories

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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