hampton roads community health center
Primary Care • Portsmouth, VA • Since 1995 • 2 (East Ocean View Office and Portsmouth location) locations
About
Hampton Roads Community Health Center (HRCHC) is a nonprofit healthcare provider based in Norfolk, Virginia. It operates as a federally qualified health center offering a broad range of services including primary care (family practice, internal medicine, pediatrics), OB/GYN, diabetes care, dental services, telehealth, medication assistance, and patient services. HRCHC serves eight office locations across Norfolk and was founded in 1995 (originally as Portsmouth Community Health Center, Inc.). Key details: - Headquarters: Norfolk, VA - Founding year: 1995 - Services: Primary care, pediatrics, internal medicine, OB/GYN, diabetes care, dental, telehealth, medication assistance - Website: hrchc.org - Contact: main phone numbers available on their site; multiple Norfolk locations listed - History: Began in Portsmouth as Portsmouth Community Health Center, Inc.; now operates under HRCHC with eight US offices Note: The organization is associated with Portsmouth in its historical name and roots but currently operates primarily from several locations in Norfolk, VA. If you need the exact Portsmouth address or how to access the Portsmouth clinic specifically, I can pull that detail.
Clinic Type
Primary Care
Address
664 Lincoln Street, Norfolk, VA 23704, US
Phone
757-393-6363
JCIQuality@jcrinc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
Certified Application Counselors can assist with enrollment; sliding scale discount for uninsured
Sliding scale for uninsured, Insurance accepted, Self-pay discounts, Sliding scale, Insurance, Self-pay
Languages Spoken
—
Pricing
Current Offers
New patient welcome
FAQs
Schedule Your Appointment: 757-393-6363
Use the main scheduling line to book; no explicit FAQ format found in provided text.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- MapQuest/Yelp and Charity Navigator: Low ratings on aggregate review sites (e.g., approximately 1.5 stars on some platforms) vs. 3-star rating on Charity Navigator for governance
Patients praise
- Access to healthcare regardless of insurance status
- Helpful insurance enrollment assistance for uninsured patients
- Comprehensive range of services including medical, dental, and behavioral health
- Appreciation for professional and informative staff in certain success stories
Common complaints
- Long wait times and delayed appointments
- Poor communication regarding procedures and records
- Frustrating administrative/customer service experiences
- Concerns regarding documentation and insurance billing policies
"RIPPING OFF THE INSURANCE, KEEP YOU COMING BACK BUT GETTING NOTHING!!!!!"
— LocalityBiz Review"I’m alive today because of Hampton Roads Community Health Center!"
— HRCHC Official Website Success StoriesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Local medical center offers dental, primary care and more on Coast Live — Aug 5, 2025
- Hampton Roads Hosts Annual Health Fair | 13newsnow.com — Aug 9, 2025
- Hampton Roads Hosts 16th Annual Health Fair Aug. 9 in Portsmouth | 13newsnow.com — Aug 7, 2025
- Hampton Roads Community Health Center holds 16th annual health fair in Portsmouth | 13newsnow.com — Aug 9, 2025
- Hampton Roads Health Center to Host 16th Annual Fair - Hampton Roads Messenger — Jul 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
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