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Clinic Type

Primary Care

Address

600 Crawford Street, The Crawford Building, Suites 300 and 400, Portsmouth, VA 23704-3820

Phone

Main phone: not provided in excerpt; VA health connect: not provided in excerpt

Email

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Opening Hours

Mon–Fri 8:00 a.m.–4:30 p.m.; Sat Closed; Sun Closed

Services Offered

  • Primary Care
  • Mental Health
  • outpatient medical and clinical care services
  • blood tests and other advanced testing services

Insurance & Payment

—

Languages Spoken

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FAQs

What services does Portsmouth VA Clinic provide?

Primary Care and Mental Health needs, with additional outpatient medical and clinical care services for the Hampton Roads area.

What are the hours for the Portsmouth VA Clinic?

Hours may vary for different services. Mon–Fri 8:00 a.m. to 4:30 p.m.; Sat and Sun Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Centers for Medicare and Medicaid Services (CMS): 4 out of 5 stars (Varies by HCAHPS category)

Patients praise

  • Four-star rating from CMS (Hampton VA)
  • Professional and friendly care teams (as noted in some individual reviews)
  • Punctuality and accessibility for some patients

Common complaints

  • Provider communication delays
  • Appointment scheduling delays
  • Billing issues from community care
  • Challenges with timely resolution of patient complaints by advocates and leaders

"Great care team here. Always punctual and friendly."

— LocalityBiz user review for Portsmouth VA Clinic

"The three most common complaints from veterans were provider communication and appointment scheduling delays, and billing from care received in the community."

— Department of Veterans Affairs Office of Inspector General report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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