Mental Health - Naval Medical Center Portsmouth - Tricare
Psychiatry • Portsmouth, VA • Since 1830
About
Summary: Naval Medical Center Portsmouth (NMCP) is a U.S. Navy medical facility located in Portsmouth, Virginia. Established in 1830, it is the oldest continuously operating hospital in the Navy medical system. NMCP functions as a government agency in the Hospitals and Health Care industry, with 229 employees. The facility serves as a major medical center under Tricare, offering a range of services through its clinical programs and departments. For mental health-related information or referrals within Tricare, NMCP would be the relevant Portsmouth-based military health facility to contact, with its headquarters at 620 John Paul Jones Circle, Portsmouth, VA 23708, and additional offices across the region. Website: portsmouth.tricare.mil.
Clinic Type
Psychiatry
Address
1st Floor, Hallway K, Branch Health Clinic Naval Station Norfolk (Mental Health Office)
Phone
757-953-5269 (Mental Health Office for Self-Referral inquiries)
usn.hampton-roads.nmrtc-portsmouth-va.mbx.nmcp-refractive-surg-c@health.mil
Opening Hours
Monday–Friday 7 a.m. to 3:30 p.m.
Emergency Care
Emergency Room: 757-953-1365; National Suicide Prevention Line: 757-273-TALK (757-273-8255); National Hope Line Network: 1-800-SUICIDE (1-800-784-2433)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation for the Mental Health office at Branch Health Clinic Naval Station Norfolk?
Hours are Monday–Friday 7 a.m. to 3:30 p.m.
Who can be seen at the Mental Health Office?
The Mental Health Office only sees SURFLANT active duty Sailors.
Where should active-duty service members with mental health concerns go?
ALL active duty service members can be seen at NMCP Building 3, 1st Floor for Mental Health concerns.
Is there a self-referral option for active-duty service members?
Yes. The Self-Referral Service offers active-duty service members the opportunity to directly establish an outpatient behavioral health referral for themselves, Tuesdays and Fridays from 8:30–10:30 a.m. at NMCP's Outpatient Mental Health Clinic, Building 3, 1st floor. Call 757-953-5269 if you have questions.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustburn: 2.8/5 (194 reviews) (194)
- Vivian Health: 4.5/5 (4 reviews) (4)
- WebMD Care: 5.0/5 (Multiple individual provider ratings available)
Patients praise
- Compassionate mental health providers and staff
- Effective and thorough inpatient mental health programs
- Quality drug counseling services
- Professional emergency department care in some instances
Common complaints
- Unprofessional conduct by front desk and administrative staff
- Difficulties with administrative tasks such as FMLA paperwork processing
- Perceived poor customer service in some departments
"I've visited this place for mainly mental health related issues... the mental health providers here are among some of the best I have ever encountered. Also the inpatient mental health facility knocks the crap out of any other place in the Hamtpon Roads Area."
— Trustburn user review"They have a lot of attitudes... especially the people at the front desk. It's not the patient fault you have that job don't take it out on us."
— FindRehabCenters.org user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Continuum of mental health care for warfighters, families: Support is always there for you | Health.mil — Dec 10, 2025
- Access virtual mental health care with TRICARE > TRICARE Newsroom > TRICARE News — Dec 11, 2025
- Access virtual mental health care with TRICARE - DHA.mil — Jan 6, 2026
- Mental health expert: ‘We all need help sometimes’ | Health.mil — Dec 10, 2025
- NMCP Enhances Warfighter Readiness with Innovative Virtual Physical Therapy > Naval Medical Center Portsmouth > Articles — Mar 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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