Urology - Naval Medical Center Portsmouth
Urology • Portsmouth, VA • Since 1830
About
Summary: Naval Medical Center Portsmouth (NMCP) is a U.S. Navy hospital in Portsmouth, Virginia, part of Naval Medical Forces Atlantic and the Bureau of Medicine and Surgery. It is the oldest continuously operating hospital in the Navy medical system, originally established as Norfolk/NAV Portsmouth Hospital (founded 1830; built 1832). The facility covers about 20 acres and is located on Hospital Point at Washington and Crawford Streets. NMCP provides a range of hospital and health care services and operates under the leadership of a Commanding Officer and Executive Officer. It is listed on the NRHP (ref. No. 72001516) and has multiple locations in the Hampton Roads area. Key facts: - Type: Government health care agency (U.S. Navy hospital) - Location: Portsmouth, Virginia - Founded: 1830 (oldest Navy hospital) - Address reference: 620 John Paul Jones Circle, Portsmouth, VA (HQ) - Part of: Naval Medical Forces Atlantic; Bureau of Medicine and Surgery - Area: 20 acres - Notable designations: NRHP-listed (1972) - Notable leadership: Captain Brian Feldman (CO), Captain Joel Schofer (XO) - Accessible departments: Urology is among clinical services (no specific program details in provided content)
Clinic Type
Urology
Address
Charette Health Care Center Building 2, 2nd Floor, Portsmouth NMCP
Phone
757-953-2341/2342
usn.hampton-roads.nmrtc-portsmouth-va.mbx.nmcp-refractive-surg-c@health.mil
Opening Hours
Monday–Friday 7:30 a.m. to 4 p.m.
Telehealth
Available through MHS GENESIS messaging for non-urgent requests
Emergency Care
Emergency care available at facility (Urology clinic hours limited; refer to facility for emergencies)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
FAQs
Availability of Services
Urological procedures, exams and x-rays
New patients, please bring x-rays or scan performed at outside providers.
Instructions for new patients include bringing prior x-rays or scans from outside providers.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustburn: 2.8/5 stars (194 reviews)
- Vivian Health: 4.5/5 stars (4 reviews)
- WebMD: Not specifically rated overall (2 reviews)
Patients praise
- High overall patient satisfaction in some metrics
- Patients reported that staff were responsive to needs and provided good communication about recovery at home
- Positive feedback regarding the quiet atmosphere of the facility
Common complaints
- Long wait times in the emergency department
- Reports of poor communication and perceived lack of compassion from staff
- Dissatisfaction with administrative/receptionist processes, specifically regarding lab sample drop-off procedures
- Concerns regarding patient care in specific departments (e.g., Labor and Delivery)
"At the lab, it’s currently packed with hour+ wait to simply drop off a sample... No one wants to sit with a warning bag of urine or feces .. make it make sense? Very rude receptionist..."
— WebMD User Review"By far the absolute worst care I have ever experienced at a medical facility. Thanks to the incompetent office staff of the OBGYN I m now forced to find a new clinic... Some of the providers here are great, but I would not recommend this facility to anyone at this point."
— Trustburn User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Shannon VanderPas Lamb, MD - Arlington, VA - Urogynecology - Schedule an Appointment — Apr 16, 2026
- Tracy Downs, MD | Urology | UVA — Jan 21, 2026
- Richard Plasse — Apr 12, 2026
- NMCP Enhances Warfighter Readiness with Innovative Virtual Physical Therapy > Naval Medical Center Portsmouth > Articles — Mar 13, 2026
- Hampton VA Healthcare System Doc Receives Top Honors On Customer Satisfaction | VA Hampton Health Care | Veterans Affairs — Jul 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Portsmouth
Urology of Virginia (Urology Of Virginia) is a private medical practice specializing in urological care, founded in 1922 and headquartered in Virginia Beach, VA. They operate 8 offices across Hampton Roads, including a location in Portsmouth, VA (3640 High Street, Suite 3B, Portsmouth, VA 23707). The practice emphasizes comprehensive urology services with a team of highly sought-after physicians. Contact: wecare@urologyofva.net; main phone numbers: 757-457-5100, 757-785-0701. Website: urologyofva.net.
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