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About

Adirondack Audiology Assoc is a small private medical equipment and hearing health provider based in Plattsburgh, NY, with 5 offices across NY and VT (including Potsdam, Shelburne VT, Saranac Lake NY, and Potsdam). They offer cutting-edge hearing tests and customized hearing aids with expert, welcoming care in a clinic setting. The organization operates with a small team (3 employees), annual revenue around $1.36 million, and hosts multiple contact numbers and emails for patient outreach. Services focus on hearing assessments and personalized amplification solutions, serving primarily the United States with a notable presence in Vermont as well. Note: current employer rating on the platform is 0.0/5.0.

Clinic Type

Audiology

Address

Three office locations in New York and one in Vermont (Plattsburgh NY, Potsdam NY, Saranac Lake NY, Shelburne VT)

Phone

Saranac Lake: (518) 891-0487; Plattsburgh: not listed; Shelburne: not listed; Potsdam: not listed

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Cerumen Removal
  • Hearing Aid Evaluation
  • Hearing Aid Fitting
  • Hearing Aid Repair
  • Hearing Evaluation
  • Hearing Tests
  • Pediatric Audiology
  • Tinnitus Treatment

Team

  • Adirondack Audiology Associates — Organization

Insurance & Payment

Financing: CareCredit financing options for hearing care; Special financing options (subject to credit approval)

Languages Spoken

  • English

FAQs

Where are Adirondack Audiology's clinics located?

Our clinics are in Plattsburgh, Saranac Lake, Potsdam, and Shelburne (Vermont).

What services does Adirondack Audiology offer?

Cerumen Removal, Hearing Aid Evaluation Services, Hearing Aid Fitting Services, Hearing Aid Repair Services, Hearing Evaluation Services, Hearing Test Services, Pediatric Audiology Services, Tinnitus Treatment.

Are financing options available at Adirondack Audiology?

CareCredit is offered as a health and wellness credit option for hearing devices (subject to credit approval).

What is the procedure for booking an appointment at Adirondack Audiology?

To schedule an appointment, call the office number for the site most appropriate for the patient’s location.

Do you accept walk-in repairs?

Yes, walk-in repairs are possible, but a call to the office for the best time that day is recommended.

What is the typical wait time for an appointment?

About 3 weeks for all four sites; Plattsburgh and Potsdam tend to be longer, Saranac Lake and Shelburne shorter, with efforts to accommodate emergency patients ASAP.

Commitments

  • Walk-in repairs accepted but best to call ahead
  • Average wait time ~3 weeks for appointments across 4 sites

Social Media

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.4 stars (24 reviews)

Patients praise

  • Professional and helpful staff
  • Efficient service
  • Effective patient care

Common complaints

  • Not BBB accredited

"Lovely people who take time to ensure the customer's satisfaction...and hearing! Great experience."

Yelp (Plattsburgh location review)

"The audiologist addressed the problem in less than 5 minutes."

Yelp (Shelburne location review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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