Urgent Care - Potsdam | Rochester Regional Health
Emergency Medicine • Potsdam, NY • Since 2014
About
Urgent Care - Potsdam is part of Rochester Regional Health, a nonprofit, integrated health system serving Western New York, the Finger Lakes, and beyond. RRH operates hospitals, home health, elder care, and clinics, with ACM Global Laboratories and various specialty services. In Potsdam, RRH provides urgent care services as part of its widespread network, focusing on accessible, immediate care for non-life-threatening conditions within the RRH system. If you need specific hours, locations, or wait times for Potsdam Urgent Care, I can look up the latest details.
Clinic Type
Emergency Medicine
Address
49 Lawrence Ave, Potsdam NY 13676
Phone
3152615525
parking@rochesterregional.org
Opening Hours
Mon–Sun 8:00 AM–7:00 PM
Telehealth
Same-Day Virtual Care available 7 days a week
Emergency Care
Refer to emergency care location for life-threatening emergencies
Services Offered
Technology & Equipment
Insurance & Payment
Urgent care fees and co-pays are typically lower than those charged by emergency rooms; payment due at time of service
Cash, Credit/Debit, Insurance
Languages Spoken
Pricing
FAQs
What services are offered at Rochester Regional Health Urgent Care in Potsdam?
Illnesses, injuries, diagnostic tests, lab tests, abdominal pain, allergies, cold and flu symptoms, ear infections, headaches, sore throats, urinary tract infections (UTIs), animal and insect bites, cuts and lacerations, poison ivy/oak/sumac, sprains/fractures/broken bones, workers’ compensation cases, ECG, pregnancy test, X-rays, rapid flu/swab, HIV test, rapid RSV/COVID/Strep tests, STD test, urinalysis.
Do I need an appointment for urgent care?
Rochester Regional Health Urgent Cares are walk-in only appointments.
Do you accept insurance and how are fees determined?
Fees vary by level of service. We accept most major insurance plans and payment is due at the time of service.
Is there a wait time or how can I check current wait times?
The page notes to view our current wait time; exact wait times aren’t provided in the extracted content.
Is telehealth available for urgent care visits?
Yes, there is same-day virtual urgent care available seven days a week for minor injuries and common illnesses.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz (for Canton-Potsdam Hospital facility): varies significantly between positive (5 stars) and negative (1 star) reviews
Patients praise
- appreciation for professional and helpful staff members
- satisfaction with access to care for emergencies
Common complaints
- dissatisfaction with medical care and diagnostic accuracy
- perceived dismissiveness or lack of professionalism in staff
- billing and administrative concerns
- long wait times and perceived lack of urgency
"I have been here several times for emergencies and I highly recommend. They prioritize their patients and make us feel important. I am so appreciative for their professionalism, great care!"
— Patient review on LocalityBiz"It looks like Rochester regional cares more about how much money they can make than patients. sadly they own everything around here hospitals, clinics, and doctor office's."
— Patient review on LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Memorial Day hours announced for Canton-Potsdam Hospital services - North Country Now — May 22, 2026
- Rochester Regional Health sets Thanksgiving hours - North Country Now — Nov 21, 2025
- Rochester Regional Health announces Thanksgiving hours | Public Service News | nny360.com — Nov 24, 2025
- Rochester Regional Health welcomes new ophthalmologist to Eye Care Center | St. Lawrence County News | nny360.com — Oct 26, 2025
- Casey L. Unruh - Nurse Practitioner in Potsdam, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Potsdam
Summary: - Brunswick Hospital Center, Inc. is listed in New York State Health Profiles as a small healthcare provider based in Amityville, NY, with 16 employees (up 19% YoY). - The organization’s leadership includes Director of Patient’s Account Revenue Cycle Trevelle Hooper and Director Of Nursing Margaret Hershman. - Workforce breakdown: 12 in Medical, plus roles in Education, Finance, General Management, and Other; Seniority includes Specialists (9), Managers (3), Directors (2), and others. - Talent sourcing includes multiple health and service organizations (e.g., Northwell Health, Family Service League, Nassau Suffolk Psychiatry PC, etc.). Alumni have moved to institutions like Northwell Health, DaVita Kidney Care, NYU Winthrop Hospital, SCO Family of Services, among others. - Tech stack referenced as “impact” and “well.” - Categories: healthcare, nursing homes, home care, hospice, and hospitals. Note: The page described is a general health profile listing for Brunswick Hospital Center, Inc., not Canton-Potsdam Hospital. If you’re specifically looking for Canton-Potsdam Hospital’s NYS Health Profile, I can locate or summarize that page instead.
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