Canton-Potsdam Hospital - NYS Health Profiles
Pathology • Potsdam, NY
About
Summary: - Brunswick Hospital Center, Inc. is listed in New York State Health Profiles as a small healthcare provider based in Amityville, NY, with 16 employees (up 19% YoY). - The organization’s leadership includes Director of Patient’s Account Revenue Cycle Trevelle Hooper and Director Of Nursing Margaret Hershman. - Workforce breakdown: 12 in Medical, plus roles in Education, Finance, General Management, and Other; Seniority includes Specialists (9), Managers (3), Directors (2), and others. - Talent sourcing includes multiple health and service organizations (e.g., Northwell Health, Family Service League, Nassau Suffolk Psychiatry PC, etc.). Alumni have moved to institutions like Northwell Health, DaVita Kidney Care, NYU Winthrop Hospital, SCO Family of Services, among others. - Tech stack referenced as “impact” and “well.” - Categories: healthcare, nursing homes, home care, hospice, and hospitals. Note: The page described is a general health profile listing for Brunswick Hospital Center, Inc., not Canton-Potsdam Hospital. If you’re specifically looking for Canton-Potsdam Hospital’s NYS Health Profile, I can locate or summarize that page instead.
Clinic Type
Pathology
Address
81 LOUDEN AVENUE, AMITYVILLE, New York 11701, US
Phone
(607) 432-2000
cons@health.ny.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 68% patient experience rating (300 or more surveys completed)
- U.S. News & World Report: 87% patient experience rating (unspecified aggregate)
- Hospital Consumer Assessment of Healthcare Providers (HCAHPS) data: 64% of patients rated 9 or 10 overall; 64% would recommend the hospital (300 or more surveys completed)
Patients praise
- High-performing in certain adult procedures and conditions
- Attentive and supportive care from specific staff members
- Lower-than-average emergency department wait times for certain metrics
Common complaints
- Extended wait times in the emergency department
- Perceived lack of communication or caring from staff
- Poor management of patient environment/noise levels after surgery
"If you want to be treated like a dog at a pound then come here. They do not care about patients at all they will leave you waiting for hours for one little flu test to come back."
— LocalityBiz user review"The staff involved in her care... went above and beyond... We as a family felt heard and supported. Mom was cared for by attentive, loving people who helped ease her pain and made her last few days as comfortable as they could."
— North Country Now news storySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sole Community Hospitals Health Plan Letter — Oct 16, 2025
- Sole Community Hospital Outpatient Rate Add-Ons — Jun 15, 2026
- Marking 100 years of healthcare at Canton-Potsdam Hospital - North Country Now — Sep 1, 2025
- Masks required at hospitals, health clinics in Potsdam, Massena and Gouverneur - North Country Now — Dec 30, 2025
- Hospital Bed Capacity - New York State Department of Health — Oct 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
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