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Clinic Type

Pediatrics

Address

80 E. Main St., Canton, EJ Noble Building, lower level (After Hours Clinic area)

Phone

315-261-5869

Email

info@queenaire.com

Opening Hours

Appointments may be scheduled for Monday through Friday, 8 a.m.-4 p.m.

Emergency Care

Emergency Department available; guidance to go to ED if in respiratory distress

Services Offered

Team

  • Dr. Kathleen Terrence — P Canton-Potsdam Hospital Pediatrician
  • Ann Petroccione — CPNP

Insurance & Payment

Languages Spoken

FAQs

When are appointments available?

Appointments may be scheduled for Monday through Friday, 8 a.m.-4 p.m.

Where is the Pediatric Sick Clinic located?

Lower level of the EJ Noble Building, 80 E. Main St., Canton, in the After Hours Clinic area.

Is a pediatric hotline available?

Yes, SLHS established a pediatric hotline at 315-261-5869.

Do children with COVID-19 symptoms always need to be tested at the clinic?

Not every child will need to be tested; testing is determined by the provider after evaluation, based on availability.

What type of tests are used?

If a test is deemed necessary, a rapid test (about 30 minutes) or a standard test (two to three days) may be used; nose swab is used for children as well.

What ages does the clinic serve?

Children ages 2 months to 18 years.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 68% of patients gave a rating of 9 or 10, with 68% saying they would definitely recommend the hospital (on par with the national average). (Not explicitly specified total review count; Healthgrades cites it as a general metric.)

Patients praise

  • Some staff members described as professional or kind
  • Modern facility and ample parking noted in some locations
  • Convenient access to specific services like pediatric care or physical injury treatment

Common complaints

  • Long wait times in the ER
  • Perceived lack of provider empathy or poor bedside manner
  • Concerns regarding medical competence or quality of care in certain departments
  • Communication issues between staff and patients

"If you want to be treated like a dog at a pound then come here. They do not care about patients at all they will leave you waiting for hours for one little flu test to come back."

LocalityBiz (Reviewer: Kayla Cushing)

"I have never had a problem here seeing Dr. Tejera and now Andrea. They're both knowledgeable, friendly and patient."

LocalityBiz (Reviewer: Melissa Stull)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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