Patient First Primary and Urgent Care (Pottstown)
Emergency Medicine • Pottstown, PA • Since 1981 • 1 (Pottstown) locations
About
Patient First is a private urgent care and primary care chain based in Glen Allen, Virginia, offering walk-in care, urgent care, primary care, and telehealth services. The organization operates primarily in Virginia, Maryland, Pennsylvania, and New Jersey with a network of about 79 locations. The Pottstown-specific details are not listed on the source, but Patient First centers provide diagnostics and outpatient care for common illnesses without an appointment. If you’re seeking a Pottstown location, this page indicates overall national reach and services, but you’ll want to contact their toll-free number or check their site for the nearest Pottstown/SEPA location. Key facts: - Founded: 1981; Headquarters: Glen Allen, VA - Services: Urgent care, Primary care, Telehealth, Walk-in care - Locations: 79 (Virginia, Maryland, Pennsylvania, New Jersey) - Contact: 800-447-8588; toll-free and local numbers listed on their site - Type: Privately held healthcare provider in Hospitals and Health Care
Clinic Type
Emergency Medicine
Address
119 Shoemaker Road, Pottstown, PA 19464-6249
Phone
+1-610-427-4919
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Opening Hours
Open 8am - 8pm, 365 days a year
Telehealth
Available
Emergency Care
911 for medical emergencies
Services Offered
Technology & Equipment
Team
Insurance & Payment
Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Pennsylvania.
Walk-ins welcome, Open 8am - 8pm, 365 days a year, Self-pay, Insurance
Languages Spoken
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FAQs
What are the hours of operation?
Open 8am - 8pm, 365 days a year.
Do I need an appointment for urgent care?
Walk right in. No appointment necessary.
Walk right in. No appointment necessary.
Open 8am - 8pm, 365 days a year
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicals-Health: 2.4/5
- Delaware Valley Consumers' Checkbook: 16 ratings (no aggregate score provided) (16)
Patients praise
- Friendly and caring staff and doctors
- Clean facility environment
- Efficiency for minor procedures such as stitches
Common complaints
- Billing and insurance overcharging disputes
- Poor communication with staff and administrative departments
- Concerns regarding medical care quality
- Long wait times
"This is the worst practice in PA. They double dip trying to overcharge your insurance... They sent me bills I never called, what a joke!!"
— Medicals-Health user review"It's was very clean important to me also the receptionist nurse, the girl that drew blood and the doctor were all friendly and caring."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Scott E. Drobnis, MD - Internal Medicine Physician in Pottstown, PA — May 14, 2026
- Keystone Villa Hosts Blockbuster Community Health Fair In Douglassville, PA | Patient First — Mar 4, 2026
- Connecting With Students And Staff At Kutztown University | Patient First — Apr 3, 2026
- Eastern PA Centers named "Best of Jewish Philadelphia" | Patient First — Oct 15, 2025
- Dr. Kimberly R. Sheets, MD - Family Medicine Doctor in Bethlehem, PA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Pottstown
Pottstown Hospital (Tower Health) – Emergency Department - Location: Pottstown, PA; 213-bed full-service hospital within Tower Health. - Emergency care: 24/7 emergency department offering acute medical and surgical care, with specialized departments and multidisciplinary services. - Certifications and recognitions: Joint Commission accreditation; Primary Stroke Center; Joint Commission certifications for hip/knee replacement and heart failure; nationally recognized cancer program. - Related services: Inpatient/outpatient, diagnostic imaging, medical/ surgical services, and extensive clinical programs. - Highlights: Strong EMS partnerships highlighted during EMS Week; sports medicine coverage available; active clinical leadership and multiple director-level staff. Key context: The ED is part of a broader Pottstown Hospital campus, which emphasizes quality outcomes, specialty programs, and integrated emergency and inpatient care under Tower Health. If you need specifics on wait times, ED contacts, or capabilities (e.g., trauma level, imaging in ED), I can pull those details.
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