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Clinic Type

Internal Medicine

Address

Penn Primary Care Pottstown

Phone

610-323-3100

Email

Uphsgift@upenn.edu

Opening Hours

8am - 5pm

Services Offered

  • Internal Medicine
  • Primary Care

Team

  • Kelly Ann Penrose, Penn Medicine Provider — PA-C
  • Manjula Kandaa Raman, Penn Medicine Provider — MD

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • 4.9 (1021)
  • 4.8 (1181)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BerksConnect: 3.3 out of 5 stars (33 reviews)
  • Penn Medicine Provider Profile (James Corrigan): 4.7 out of 5 stars (provider average) (1165 reviews)
  • Penn Medicine Provider Profile (Kelly Penrose): 4.9 out of 5 stars (provider average) (1038 reviews)

Patients praise

  • attentive and thorough care from specific providers
  • highly regarded bedside manner and personality of some doctors
  • knowledgeable medical staff

Common complaints

  • rudeness or dismissiveness from front-desk and phone staff
  • long wait times in-office and on hold
  • difficulties with appointment scheduling and modification
  • perceived lack of follow-through on messages and requests

"phone answering staff … are very unprofessional and they belittle you and you and your concerns unimportant."

BerksConnect User Review

"A doctor's doctor. It's rare that you find a physician with both a great knowledge base and a great personality. Dr Saunders has both. His compassion for his patients and his enthusiasm for..."

Yahoo Local User Review

"kelly is amazing! she is so friendly and kind and very thorough."

Penn Medicine Provider Profile Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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