Mental Health & Substance Abuse Treatment in Pottstown, PA
Mental Health & Behavioral Health • Pottstown, PA • 1 (Pottstown, PA) locations
Clinic Type
Mental Health & Behavioral Health
Address
Medical Drive, just off Rt. 422 (Pottstown Expressway), Pottstown, PA
Phone
+1-610-644-6464
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Opening Hours
7:30 am – 9:00 pm
Telehealth
hybrid program with services provided virtually and in person
Services Offered
Insurance & Payment
Accepts most commercial insurance providers and self-pay options
Self-pay, Insurance billed, Possible sliding scale (not specified), insurance
Languages Spoken
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FAQs
What services are offered at the Pottstown location?
Mental health, substance abuse treatment, DUI programs, partial hospitalization program (PHP) for adults, IOP, psychiatric medication management, and individual therapy.
Do you offer walk-in assessments?
Yes, walk-in Level of Care Assessments (LOCAs) are available Monday-Friday from 10:30-2:00pm, plus weekday, evening and weekend assessments.
Is transportation available?
Yes, transportation is available for adults and adolescents 12+ within a 20-mile radius for PHP; another transport mention notes within a 40-mile radius for PHP clients.
What ages are accepted for medication management and therapy?
Medicare management and individual therapy for individuals aged 14 and older (hybrid in-person and virtual).
What is the location address?
High Focus Centers in Pottstown sits on Medical Drive off Rt. 422 (Pottstown Expressway) in Pottstown, PA 19464.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Progressions Behavioral Health Services): 2.82/5 (11 reviews)
- Rehab.com (Pottstown Comprehensive Treatment Center): 3.53/5 (40 reviews)
- Rehab.com (Penn Foundation Behavioral Health Services): 3.5/5 (4 reviews)
- Trustburn (Progressions of Pottstown): 2.7/5 (7 reviews)
Patients praise
- Presence of some helpful and supportive individual therapists or staff members
- Convenience and accessibility of services such as telehealth or same-day admissions at some locations
- Effectiveness of Medication-Assisted Treatment (MAT) for some clients
Common complaints
- Difficulty reaching staff and poor communication
- Unprofessional, rude, or condescending behavior from administrative and some clinical staff
- Concerns regarding billing practices and payment issues
- Perceived lack of empathy or respect for patients, sometimes describing a dehumanizing culture
- Inconsistency in quality of care and therapist turnover causing treatment disruptions
"Hard to get a hold of anyone and they never call you back...awful service"
— Rehab.com user review (Progressions Behavioral Health)"The therapists and caseworkers are for the most part fine... The office staff, nursing staff and pharmacy staff leave much to be desired; in professionalism, customer service, basic politeness and empathy, they are very subpar."
— LocalityBiz user review (Creative Health Services)"They bill you for services you already paid for and when you show them evidence of this, they continue to bill you. Avoid at all costs."
— LocalityBiz user review (LifeWorks Counseling Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Office of Drug & Alcohol | Montgomery County, PA
- Pottstown Hospital Center for Behavioral Medicine - Recovery.com
- William E. Kim - Psychiatrist in Pottstown, PA — May 14, 2026
- Elizabeth Daughtry - Mental Health Counselor Specialist in Pottstown, PA — May 14, 2026
- Habit Opco - Pottstown, PA Detox & Drug Rehab Center
Information sourced from the clinic's website as of July 11, 2026.
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