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Clinic Type

Optometry

Address

264 Upland Square Dr, Pottstown, PA

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Michele Shade-Hinchliffe): 4.9/5 (26)
  • BerksConnect (Shade Eyecare): 4.8/5 (157)
  • BerksConnect (Eye Consultants of Pennsylvania): 3.1/5 (41)
  • Birdeye (Primary Eyecare Associates): 4.9/5 (23)
  • RateMDs (Dr. James C. Johnson): 4.0/5 (4)
  • Birdeye (High Street Optical): 4.7/5 (12)

Patients praise

  • Thorough and comprehensive eye exams
  • Helpful, friendly, and knowledgeable doctors and staff
  • Effective treatment for specific conditions like dry eye and low vision
  • Personalized care and time taken with patients
  • Responsive care for urgent eye health issues

Common complaints

  • Long wait times for appointments
  • Difficulties reaching staff by phone or scheduling appointments
  • Unclear or problematic billing and insurance processing issues
  • Occasional reports of rude or unprofessional staff or provider behavior
  • Issues with the accuracy or satisfaction of eyeglasses/frames

"Wait times are ridiculous! They think is ok to make you wait up to an hour. WOULD NOT RECOMMEND THIS PLACE!"

BerksConnect (Eye Consultants of Pennsylvania)

"I had an issue with flashes of light in my one eye... He called me right back... He is an awesome eye doctor and the staff is very nice and good."

Birdeye (Primary Eyecare Associates)

"I suffered for 9 months, saw 7 eye doctors... I have been seeing Dr. Jones at Shade Eyecare. I was diagnosed with dry eye and I had an infection as well... I can not express how grateful I am to Dr. Jones."

Visionsource-shadeeye (Shade Eyecare)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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