Brookside Family Practice & Pediatrics
Pediatrics • Pottstown, PA • Since 1978 • 1 location shown (Brookside Family Practice & Pediatrics) locations
About
Summary: - The provided page describes Pottstown Medical Specialists, Inc. (PMSI), a medical practice based in Pottstown, PA, United States. - Key facts: founded 1978, private ownership under US Digestive Health, 33 employees, annual revenue around $8.5M; headquarters in Pottstown with four US offices listed (including Pottstown and Royersford). - Services: medical practice within the broader digestive/medical specialty network (SIC 80, 801; NAICS 62, 621). - Contact: info@pmsiforlife.com; main phone numbers 484-945-0405 and 610-327-4200. - Note: The page does not mention Brookside Family Practice & Pediatrics in Pottstown; there is no explicit link or reference to that practice on the provided content. If you’re looking for Brookside Family Practice & Pediatrics specifically, you may want to search for that exact practice name or provide a different source.
Clinic Type
Pediatrics
Address
1555 Medical Drive, Pottstown, PA 19464
Phone
(610) 326-7820
fmh@pmsiforlife.com
Opening Hours
Monday: 8 am to 5 pm; Tuesday: 8 am to 6 pm; Wednesday: 8 am to 6 pm; Thursday: 8 am to 5 pm; Friday: 8 am to 1 pm
Telehealth
Yes (FollowMyHealth portal provides online access; telehealth availability implied but not explicitly stated as a separate service)
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services does Brookside Family Practice and Pediatrics offer?
Comprehensive health services including physicals (work, school, sports, well checks), vaccinations, minor surgical procedures, sick care for all ages, and other services. Diabetes education is offered through PMSI’s program.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 2.4 out of 5 stars (64 reviews)
Patients praise
- Some patients report compassionate, attentive, and helpful staff members
- Specific providers have been praised for competence and listening to patient concerns
- Occasional reports of quick appointment availability
Common complaints
- Rude, unprofessional, and unhelpful front desk and office staff
- Issues with billing, including double billing co-pays
- Difficulty scheduling appointments, inconsistent communication, and appointment cancellations/changes without notice
- Long wait times during visits
- High staff turnover, particularly among doctors
- Perception of declining quality of care in recent years
"Watch out for double billed co-pays and rude responses about it from billing."
— Birdeye/Google Review"The staff is rude, and the receptionist are horrible. They cant keep the doctors that listen to your needs. They are always late and will bring you back to the room and then have you sit for 45 minutes to an hour. Save your time and money and dont go there."
— LocalityBiz Review"Absolutely hands down the worst practice! The staff is extremely unorganized, rude and lazy. Terrible place! You will not receive good care."
— Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kaitlyn Rodriguez, CRNP - Tower Health — Feb 20, 2026
- Rodriguez, Kaitlyn, CRNP - Pottstown Medical Specialists, Inc. — Mar 25, 2026
- Gill, Timothy, M.D. - Pottstown Medical Specialists, Inc. — Apr 11, 2026
- Tower Health System Level 1 Providers — Jun 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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