Urgent Care, Telehealth, & Walk-In Clinic | Patient First Pottstown
Urgent Care • Pottstown, PA • Since 1981
About
Summary: Patient First operates as a U.S. urgent care, primary care, and walk-in clinic chain with telehealth options. They provide walk-in diagnostic and treatment services for common acute conditions without appointments, and offer primary care and telehealth visits. The company is headquartered in Glen Allen, Virginia, and has locations across Virginia, Maryland, Pennsylvania, and New Jersey. For your specific query about Pottstown, PA, ensure you check the nearest Patient First urgent care location in or near Pottstown, as the highlighted footprint lists multiple Virginia and surrounding-area sites, with telehealth available to connect with providers regardless of location. If you’re looking for Pottstown-specific services, verify hours and accept walk-ins or telehealth availability for urgent care needs.
Clinic Type
Urgent Care
Address
119 Shoemaker Road, Pottstown, PA 19464-6249
Phone
(610) 427-4919
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Opening Hours
Open 8am - 8pm, 365 days a year
Telehealth
Available
Emergency Care
If medical emergency call 911 immediately
Services Offered
Technology & Equipment
Insurance & Payment
Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Pennsylvania.
Insurance, Self-Pay
Languages Spoken
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Pricing
FAQs
What are the hours?
Open 8am - 8pm, 365 days a year.
Do I need an appointment?
Walk right in. No appointment necessary.
Walk right in. No appointment necessary.
Walk-ins are welcome; hours are 8am–8pm, 365 days a year.
What are the hours for non-urgent concerns?
Center is open 8:00 a.m. to 8:00 p.m. for non-urgent medical concerns.
How to contact for urgent medical concerns if previously seen here?
Call the Eastern Pennsylvania Urgent Care on-call physician at (800) 879-0262.
What is the address for the Pottstown center?
119 Shoemaker Road, Pottstown, PA 19464-6249
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (via MapQuest): 2.5/5 (based on 42 reviews) (42)
Patients praise
- Friendly and professional staff members
- Clean and organized facility environment
- Efficient and quick care for certain conditions like stitches
- Positive long-term experiences for some patients since 2017
Common complaints
- Billing and insurance disputes, including allegations of overcharging and reporting to collection agencies
- Long wait times in both the waiting room and examination rooms
- Perceived lack of care, poor listening, and dismissive behavior from some medical staff
"Longest wait of my life. Waited in waiting room for 2 hours only to wait another 45minutes in the patients room with my daughter."
— Yelp review via MapQuest"This is the worst practice in PA. They double dip trying to overcharge your insurance. Then when they are caught and the insurance company takes their money back, they report you to their collection agency?"
— Medicals-Health review"I came in at the end of the day and never felt like they wanted to rush me out. Everyone was very professional and friendly."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Keystone Villa Hosts Blockbuster Community Health Fair In Douglassville, PA | Patient First — Mar 4, 2026
- Connecting With Students And Staff At Kutztown University | Patient First — Apr 3, 2026
- Dr. Scott E. Drobnis, MD - Internal Medicine Physician in Pottstown, PA — May 14, 2026
- Eastern PA Centers named "Best of Jewish Philadelphia" | Patient First — Oct 15, 2025
- “Mind, Body, Business, Kids, Pets & YOU" Wellness Expo | Patient First — Nov 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Pottstown
Tower Health Urgent Care (THUC) is a nonprofit urgent care provider in Southeast Pennsylvania, headquartered in Philadelphia. THUC offers minor-emergency care (orthopedic injuries, cold/flu, and other common illnesses) with extended hours from 9 a.m. to 9 p.m. They operate multiple sites, including locations serving North Coventry and Pottstown regions, and focus on getting patients back to daily life quickly. Contact: 833-348-6937. LinkedIn: Tower Health Urgent Care.
MedSurg Urgent Care is a private urgent care practice based in Gilbertsville, PA (HQ at 1808 Swamp Pike, Gilbertsville). Founded in 2018, it offers walk-in treatment for common illnesses and injuries, same-day care, and services including COVID testing, stitches, DOT and school/work physicals. They emphasize short waits and a family-friendly approach. The practice operates with a small team (about 4 employees) and serves patients in the U.S., with a noted presence in Germany (Paula/Pausa, Sachsen) per the listing. Contact options include multiple local phone numbers and the general email info@medsurgurgentcare.com. If you’re in Pottstown or nearby seeking urgent care, MedSurg Urgent Care provides walk-in care and physicals, with telehealth options listed among their services.
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