Optum Rheumatology - Poughkeepsie, NY
Rheumatology • Poughkeepsie, NY
Clinic Type
Rheumatology
Address
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Phone
1-877-292-4040
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Promallu (aggregated): 2.3/5 (88)
- Healthgrades (Optum Poughkeepsie Oakwood Campus): 1.0/5 (2)
Patients praise
- Individual providers (doctors) are often described as knowledgeable and kind
- Some patients value the long-standing relationships with specific clinicians
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor customer service and unresponsiveness from office staff
- Inaccurate billing, unexplained fees, and persistent refund issues
- General frustration with practice management following acquisitions
"I have been dealing with billing issues for over a year... I am still waiting for a $660 refund... Each time they tell me they will fix the issue, and check back in 30-45 days. It’s exhausting."
— Mid Hudson News (patient survey response)"Made an appt with Dr. Eng... Never received a confirmation call... THEY HAD NO RECORD OF MY APPOINTMENT!"
— Healthgrades review"We see patients who cannot afford their prescriptions. We tell them to follow up with a neurologist or a rheumatologist... knowing they cannot get that appointment for six months if they’re lucky."
— WAMC (public meeting testimony)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Mridasim O. Aguwa, MD - OB-GYN in Poughkeepsie, NY — May 14, 2026
- Optum negotiating sale of some specialty practices at Crystal Run - Mid Hudson News — Jun 28, 2026
- Victoria Walters, PA, Obstetrician-Gynecologist | POUGHKEEPSIE, NY | WebMD — Jun 10, 2026
- Dr. Ruth A. Blash, MD - Internal Medicine Physician in Fishkill, NY — Jun 11, 2026
- Optum workers picket for ‘fair’ first contract - Mid Hudson News — Jun 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More rheumatology clinics in Poughkeepsie
Summary: Premier Medical Group of the Hudson Valley is a multi-specialty medical practice based in Poughkeepsie, NY, offering services in rheumatology among other specialties (urology, gastroenterology, cardiology, dermatology, internal medicine, etc.). The practice has 10 offices across New York (headquartered at 243 North Road, Poughkeepsie) and employs a sizable team. While the provided highlights confirm rheumatology as one of their covered fields, there is no specific information naming Farah M. Ashraf as a rheumatologist on staff. For confirmation of a rheumatologist in Poughkeepsie, consider contacting their offices directly at 845-437-5000 or 845-483-5852, or visiting premiermedicalhv.com for provider listings.
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